{"@context":"http://iiif.io/api/presentation/3/context.json","id":"https://lyrasis.aviaryplatform.com/iiif/6m3319sq0j/manifest","type":"Manifest","label":{"en":["Change in VUCA Times: From Change Management to Change Readiness"]},"logo":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/166/original/LYRASIS_Learning.png?1631557479","metadata":[{"label":{"en":["Instructor"]},"value":{"en":["Steven Bell"]}},{"label":{"en":["Description"]},"value":{"en":["\u003cp\u003eLibrarians from all sectors in the profession know about change management. There is a plethora of literature and conference presentations devoted to advice on how libraries can better achieve change by applying one of multiple management models. While a well-thought out change management process can alleviate some of the pain points staff experience, this workshop communicates another approach that puts the focus on readiness rather than management.\u003c/p\u003e"]}},{"label":{"en":["Date"]},"value":{"en":["2021-10-21"]}},{"label":{"en":["Subject"]},"value":{"en":["Leadership"]}},{"label":{"en":["Language"]},"value":{"en":["English"]}}],"summary":{"en":["\u003cp\u003eLibrarians from all sectors in the profession know about change management. There is a plethora of literature and conference presentations devoted to advice on how libraries can better achieve change by applying one of multiple management models. While a well-thought out change management process can alleviate some of the pain points staff experience, this workshop communicates another approach that puts the focus on readiness rather than management.\u003c/p\u003e"]},"provider":[{"id":"https://lyrasis.aviaryplatform.com/aboutus","type":"Agent","label":{"en":["LYRASIS"]},"homepage":[{"id":"https://lyrasis.aviaryplatform.com/","type":"Text","label":{"en":["LYRASIS"]},"format":"text/html"}],"logo":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/166/original/LYRASIS_Learning.png?1631557479","type":"Image"}]}],"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/140/228/small/ChangeInVucaTimes_20211021_01.mp4_1641927509.jpg?1641909510","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228","type":"Canvas","label":{"en":["Media File 1 of 1 - ChangeInVucaTimes_20211021_01.mp4"]},"duration":5271.8,"width":640,"height":360,"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/140/228/small/ChangeInVucaTimes_20211021_01.mp4_1641927509.jpg?1641909510","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/content/1","type":"AnnotationPage","items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/content/1/annotation/1","type":"Annotation","motivation":"painting","body":{"id":"https://aviary-p-lyrasis.s3.wasabisys.com/collection_resource_files/resource_files/000/140/228/original/ChangeInVucaTimes_20211021_01.mp4?1641909502","type":"Video","format":"video/mp4","duration":5271.8,"width":640,"height":360},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228","metadata":[]}]}],"annotations":[{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863","type":"AnnotationPage","label":{"en":["Transcript [Transcript]"]},"items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Steven Bell: Okay, all right.\nWell, thanks, Brianna for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1.41,4.59"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/2","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"letting us know you're hearing\nthings. Alright, so should I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4.59,9.69"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/3","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"anytime you're ready to start\nthe recording, and then if we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=9.69,12.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/4","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have any one drop in, we'll\njust, we'll just welcome them","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=12.0,16.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/5","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Hi, everyone. I'm Steven Bell\nfrom Tampere University","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=29.64,32.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/6","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Libraries. I'm going to be your\nprogramme leader for today. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=32.729,38.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/7","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I really appreciate having the\nopportunity to do that. Tell you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=38.91,42.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/8","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a little bit more about myself\nin just a moment. Absolutely","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=42.18,45.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/9","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"wanted to start today, by\nsharing a story with you, it's a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=45.12,49.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/10","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"story about change, it's\nprobably more about change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=49.44,55.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/11","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resistance, but also about\novercoming that resistance with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=55.02,62.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/12","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a mindset change. So what I\nwanted to tell you about was an","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=62.46,68.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/13","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"experience I had, where I needed\nto think about changing how I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=68.1,76.98"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/14","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"carry my things to work every\nday. And I'm a commuter, a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=77.01,80.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/15","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"public transit commuter, and I\nwalk a bit to get to where I'm","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=80.85,85.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/16","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going as well. And one of the\nproblems I was experiencing as","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=85.44,92.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/17","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"having a little back pain. And I\nstarted doing some research as a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=92.55,98.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/18","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"good librarian should. And one\nof the things that I discovered","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=98.28,103.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/19","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"is that people that use a\nmessenger bag, and this is the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=103.41,108.9"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/20","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"kind of bag where you sling it\nover one of your shoulders. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=108.9,114.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/21","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it's a great bag for commuter,\nbecause it's very easy to get","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=114.0,120.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/22","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"all the things you need, like\nyour bus pass, or your phone.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=120.42,123.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/23","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And the the information I was\ngetting is that this can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=124.26,130.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/24","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"actually kind of put your back\nout of alignment. Because if","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=130.11,134.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/25","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you've got like I do 20 or 25\npounds worth of gear in your bag","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=134.31,138.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/26","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"every day, like a laptop and all\nyour things you need every day","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=138.48,141.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/27","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"books and whatnot. It's kind of\na put, it's putting more weight","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=141.66,146.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/28","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"on one side of your body than\nthe other. And I was it was","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=146.73,152.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/29","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"recommended to me to start using\na backpack now, I like backpacks","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=152.88,157.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/30","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a lot, but not for commuting.\nBecause a they're kind of bulky","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=157.8,161.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/31","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and you bang into people with a\nbackpack on a crowded commuter","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=161.7,166.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/32","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"train. And also, it's much\nharder to get your things out of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=166.02,172.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/33","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a backpack. So I was very\nresistant to the idea of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=172.71,177.6"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/34","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"changing from messenger bag to a\nbackpack. So what I decided to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=178.2,184.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/35","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"do, and I created a catalyst,\nand that's typically what causes","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=184.62,191.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/36","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"us to have to change even if we\ndon't want to. So let's say for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=191.22,195.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/37","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"example, in your library, you\nare using some sort of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=195.24,199.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/38","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"technology, or your library\nautomation system. Even though","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=199.02,203.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/39","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it may not be working that great\nfor you or your library","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=203.91,209.19"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/40","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"customers, you might be very\nresistant to change it for a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=209.28,212.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/41","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"number of reasons. But if\nthere's a catalyst, say, for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=212.76,217.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/42","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"example, you hear that the\ncompany is not going to further","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=217.23,222.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/43","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"update your software, or maybe\nit's been purchased by another","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=222.3,226.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/44","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"company and the price is going\nto go up a great deal. That's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=226.53,229.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/45","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"your catalyst that may force you\nto change. So what I did to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=229.74,234.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/46","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"create a catalyst was I actually\ngave this bag my messenger bag","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=234.57,240.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/47","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"away to a relative, so I\nliterally had no bag anymore.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=240.54,246.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/48","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I was forcing myself to try\na backpack and I did a pilot of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=246.39,251.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/49","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sorts. So I sort of went into\nthis change management process","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=251.43,255.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/50","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where Okay, the first thing I\nneed to I created urgency, then","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=255.39,259.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/51","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I needed to have a plan for\nintroducing the change. So I had","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=259.86,264.69"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/52","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a old backpack and I just set\noff for a week I'll use this and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=264.69,269.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/53","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"see how it goes. And it was it\nwas a rough to make that change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=269.25,273.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/54","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"just like anyone who want who\nwanted to maintain the status","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=273.33,276.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/55","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quo and then is not able to, but\nultimately after a lot of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=276.45,280.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/56","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"research. I'm very particular. I\ndecided to get a backpack and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=280.41,285.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/57","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this is the backpack that I got\nand it was really hard the first","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=285.93,290.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/58","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"month or so very awkward\nfeeling. But over time, I got","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=290.25,296.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/59","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more used to it. It's not\nperfect, not as good as a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=296.46,299.19"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/60","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"messenger bag. But, but my back\ndefinitely started to feel a lot","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=299.19,304.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/61","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"better because it distributes\nthe weight equally on both sides","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=304.53,308.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/62","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of your body. So I'm really glad\nthat I forced myself to go","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=308.79,314.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/63","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through that change process. And\nthat's sort of the moral of the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=314.79,318.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/64","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"story for all of us. Because we\nall have to go through these","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=318.21,321.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/65","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"kinds of changes in our lives\nall the time, whether it's so","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=321.87,324.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/66","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"personal or work is that I've\nrealised that the greatest","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=324.3,327.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/67","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"barrier to making a change was\nmy own mindset. I was convinced","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=327.96,333.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/68","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that making this change wouldn't\nwork. And I resisted it. But","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=333.66,337.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/69","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"once I introduced the catalyst,\nand I forced myself, I began to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=337.83,344.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/70","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"undergo a shift in my mindset,\nto one in which I realised that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=344.13,349.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/71","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this was going to be a change\nfor the better, and then I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=349.74,351.81"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/72","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"couldn't adapt to it, and I\ncould make it work. And that it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=351.81,356.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/73","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"was just as important to be\nready to change with a small","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=356.61,360.54"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/74","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"personal matter, as it is with\nthe need for change that we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=360.54,364.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/75","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"encounter in our libraries.\nThere was a parallel for sure.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=364.56,367.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/76","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"The idea of changing your\nmindset about change, one from","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=367.86,371.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/77","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resistance, and then abrupt\nchange management, instituting a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=372.27,378.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/78","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change management process to\neventually adopting. This was a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=378.99,383.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/79","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"whole new mindset towards this\nprocess of change. And that's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=383.82,387.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/80","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what I want to refer to as\nchange readiness is at the core","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=387.0,392.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/81","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of this webinar. Why is it\nnecessary for us to have a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=392.1,396.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/82","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"catalyst for us to change, we\nshouldn't need a catalyst, we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=396.87,400.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/83","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"should know that, we're always\ngoing to be in a place where","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=400.53,405.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/84","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change is happening so rapidly,\nwe have to be able to be ready","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=406.23,410.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/85","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to adapt on a very regular\nbasis. So in this session,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=410.07,417.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/86","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"today, you're gonna learn why\nchange management, as we know,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=417.99,422.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/87","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it is not necessarily the best\napproach to actually manage or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=422.97,427.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/88","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"create change, and that there\nmay actually be a better path.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=427.5,430.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/89","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And that would be having a\nchange ready library culture. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=432.0,437.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/90","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"just a little bit about who I\nam, I don't consider myself a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=437.28,441.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/91","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change management expert or\nguru. I don't have a degree in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=441.84,446.37"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/92","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisational dynamics, but I\nhave in a library administrator","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=446.61,449.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/93","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for close to 30 years, and I\nhave had more than my share of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=449.97,456.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/94","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change management, both as a\nparticipant and a leader. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=456.81,461.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/95","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we're going to share\nobservations that come from","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=461.61,463.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/96","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"those years of experience and\ndeveloping a new change mindset","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=463.86,467.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/97","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and advising others on it. Now,\njust going back a few years","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=467.61,471.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/98","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where I learned a lot about\nchange processes was in my","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=471.99,475.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/99","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"higher education leadership\ndoctoral programme, and the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=475.56,478.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/100","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"chair of the programme and I\ntook a number of courses within","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=478.83,481.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/101","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Mr. George Keller and he was an\nexpert, being consulting with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=482.22,486.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/102","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"colleges and universities, I\nmean, dozens and dozens of them","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=486.21,489.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/103","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"all across the country. And in\nthe classes that I took with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=489.51,494.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/104","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"him, he always come back to case\nstudies of these different","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=494.28,497.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/105","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"institutions. And one of the\nthings that he would focus on is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=497.88,503.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/106","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the whole issue of institutions\nthat would maintain the status","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=503.25,507.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/107","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quo that that is they were not\nvery open to change. And in a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=507.66,511.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/108","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"rapidly changing higher\neducation environment, he found","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=511.56,515.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/109","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that was a significant problem,\nand that those organisations","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=515.01,519.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/110","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that were more resistant to\nchange or changing too slowly,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=519.63,522.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/111","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"are the ones that were most\nlikely to be dysfunctional, or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=523.23,527.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/112","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they rapidly saw themselves\ndeclining in their regions. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=527.19,531.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/113","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"he always said something to us\nthat I continue to remember,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=531.72,537.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/114","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"even though that was probably 20\nyears ago, that I was taking","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=537.33,540.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/115","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"those classes, and this is what\nhe would say to us.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=540.69,543.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/116","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And what he meant by this, it\nwas his way of thinking that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=545.31,551.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/117","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"when we maintain the status quo,\nand we don't do anything of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=551.82,556.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/118","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"substance to change or respond\nto change, it would ultimately","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=556.44,560.04"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/119","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"lead to a decline and a\ndysfunction in our college or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=560.04,565.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/120","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"university or in our library. So\nhe felt like if you weren't","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=565.8,570.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/121","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"doing anything, you were really\nhurting yourself. So he said","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=570.09,573.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/122","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"there was nothing worse than\nthis. Even if you tried to do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=573.96,576.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/123","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"some incremental change on a\nregular basis. He felt you would","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=576.45,580.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/124","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"potentially be making progress\nand improving your place in the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=580.29,584.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/125","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"world of higher education. So we\nso one of the things I would","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=584.22,588.06"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/126","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"like you to take away from the\nsession today as always be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=588.06,590.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/127","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"asking at your library, you\nknow, how can we achieve a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=590.73,595.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/128","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"better library How can we design\nand a better experience how can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=595.32,599.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/129","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we you prove on what we were\ndoing and making a commitment to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=599.82,603.69"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/130","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that level of change. So I\nwanted to ask you to participate","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=603.69,609.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/131","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in a poll. We don't have a lot\nof participants here, I'll","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=609.39,612.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/132","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"admit. But it should still be an\nanonymous poll. And I'm just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=612.21,618.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/133","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"asking if you think your library\nwill change more in the next two","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=618.51,622.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/134","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"years, than it did in the last\ntwo years. And we certainly have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=622.29,626.34"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/135","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"gone through a lot of\ninteresting experiences in the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=626.34,630.78"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/136","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"last two years, going through\nthe pandemic period, and we're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=630.78,635.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/137","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"still in that to some extent. So\na to have the votes in out of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=635.76,640.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/138","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"three. Yes, I think that's\ncertainly what we're seeing here","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=640.53,645.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/139","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"at my library, as well. So I\nthink we're all on the same","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=646.02,648.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/140","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"page, as far as we anticipate\nthat if anything, we're much","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=648.72,653.19"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/141","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more likely to see more change\nin the next two years, and not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=653.19,657.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/142","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"less of it. Alright, let's go\nback to the slides. I'll end the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=657.42,661.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/143","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"poll. Okay, great. Thank you for\nparticipating in that poll. Let","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=661.86,667.89"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/144","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"me just say a little bit about\nthe webinar itself. What we're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=667.89,670.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/145","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going to be doing today, at a\ncouple of points that this is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=670.8,674.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/146","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"based on. The first obviously,\nis that, like we just said in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=674.52,677.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/147","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the poll changes happening so\nrapidly that we don't have the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=677.97,682.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/148","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"luxury of treating it like a\nstatic one time situation, where","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=682.05,686.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/149","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we have the luxury of creating a\nprocess to deal with that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=686.73,690.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/150","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change. So we have to be in a\nmore constant state of readiness","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=690.57,695.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/151","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to deal with change. Second\npoint, sure, I'm not going to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=695.73,702.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/152","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"say that this is an easy thing\nto do. We all know that it's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=702.15,707.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/153","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"human nature, to want to avoid\nchange, hence, my backpack","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=707.16,711.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/154","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"story, we are programmed to\nachieve some state of comfort,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=711.21,716.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/155","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and then we do whatever we can\nto maintain it as a key to our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=716.97,720.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/156","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"survival. So just as part of\nhuman nature, we know that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=720.72,726.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/157","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change doesn't come easily for\nus. And we can be empathic with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=726.66,730.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/158","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"our colleagues because we know\nthat they're feeling the same","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=730.47,734.37"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/159","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"way about change. So\noccasionally, people tend to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=734.37,737.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/160","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more gung ho about a particular\nchange depending on how it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=737.79,741.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/161","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"impacts them. And we do see\nthat, again, just part of human","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=741.18,745.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/162","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"nature. I make make trying to\nmake the case that change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=745.68,752.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/163","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness is a way that we can\ndo better by being more open to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=752.16,755.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/164","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"listening about concerns related\nto change, making that a regular","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=755.82,760.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/165","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"part of our organisational\nconversations, generating more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=760.02,763.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/166","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"questions about projects. And\nthat's likely to hopefully lead","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=763.92,768.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/167","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"us to better resolutions, to the\nchallenges we face in our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=768.3,771.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/168","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"library organisation. So why\nchange readiness. And again, I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=771.99,779.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/169","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"appreciate that you're here\ntoday to hear more about it and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=779.52,781.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/170","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"help when you saw that the\ninformation about the webinar,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=781.8,786.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/171","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you were like, Oh, this sounds\ninteresting. Let me find more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=786.51,789.6"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/172","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"find out more about it. So\nagain, as the responses to the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=789.63,795.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/173","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"poll indicate, we're all\nanticipating a lot more change.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=795.42,798.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/174","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And that is, it's not going to\nhappen just once every now and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=798.48,802.98"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/175","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"then where we'll have the luxury\nto have some process just to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=802.98,807.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/176","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"management, we're gonna have to\nmove much more quickly and be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=807.24,809.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/177","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more agile than that, though,\nit's not just going to be a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=809.97,812.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/178","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"singular event, it's going to be\nconstant. So we want to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=812.85,816.81"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/179","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"certainly have that premise in\nmind. I also wanted to make the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=816.81,822.81"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/180","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"point, that when we go into\nthese change management","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=822.81,826.95"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/181","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"processes, a lot of times it's\nlike a code for, we have to deal","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=826.95,832.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/182","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"with resistance in our\norganisation. And management's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=832.77,837.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/183","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can see these formal change\nprocesses as a way to try to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=837.42,842.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/184","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resist the resistance and\novercome the resistance.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=842.94,846.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/185","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Sometimes that resistance might\nactually tell us something we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=846.96,850.11"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/186","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"need to know to think\ndifferently about the change.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=850.11,853.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/187","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But again, if we can move away\nfrom having to deal with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=853.26,858.06"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/188","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resistance and trying to get\nchange the culture. So we all","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=858.06,861.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/189","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"together feel like we always\nwant to be ready to change. We","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=861.63,865.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/190","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"might not have to do this at\nall. And I think part of change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=865.38,871.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/191","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness is a way that we get\nto do better by being more open","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=871.14,875.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/192","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to listening about concerns\nrelated to change, generating","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=875.61,878.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/193","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more questions about projects\nthat we're doing, and that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=878.97,882.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/194","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hopefully will lead us to better\nresolutions. So it's, it's just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=882.03,887.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/195","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"again, to change a culture from\none where we treat the change as","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=887.43,893.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/196","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"isolated one off situations that\nhave to be dealt with as opposed","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=893.37,897.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/197","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to Yeah, we're always going to\nbe an emotion In our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=897.24,900.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/198","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisation, we're ready to\nchange as change comes at us. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=900.27,907.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/199","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"here are a couple of the things\nthat you can anticipate","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=907.56,910.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/200","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happening in the webinar today.\nI do want to talk a little bit","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=910.08,915.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/201","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about change management. And\nwhat are some of the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=915.21,918.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/202","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"characteristics of that? As the\ntitle of the webinar advertises,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=918.48,924.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/203","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we want to talk about what is\nthis VUCA world thing. So you'll","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=924.87,928.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/204","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hear more about that. And I'll\nhave some suggestions and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=928.44,933.54"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/205","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"strategies for the moving from\nmanage change management to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=933.54,938.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/206","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change readiness, and how you\ncan shift to more of a readiness","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=938.25,943.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/207","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mindset. If we have time, we'll\ncertainly try to get to a very","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=943.53,947.37"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/208","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"brief readiness activity. And I\ndo have some learning outcomes","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=947.37,953.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/209","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for you. I'll certainly by the\nend of the session, I hope that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=953.13,956.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/210","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you will definitely feel like\nyou know, the difference between","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=956.85,959.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/211","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change management and change\nreadiness. And I've already","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=959.73,962.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/212","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"shared some ideas and points\nabout how they are different.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=963.06,966.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/213","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But hopefully, you would be able\nto go and speak to a colleague","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=966.81,970.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/214","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about it and explain to them Oh,\nyeah, I went to this webinar.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=970.53,974.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/215","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I can tell you more about\nchange readiness and what that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=974.88,978.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/216","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"means. And hopefully, you walk\naway from the session today with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=978.18,982.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/217","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a couple of strategies in mind\nfor how to get yourself into","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=982.44,986.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/218","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that mindset. And although it's\nnot something that would happen","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=986.31,990.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/219","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"easily, or right away, but\nhopefully you can take away some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=990.96,995.19"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/220","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ideas that could potentially\nlead to developing a new culture","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=995.19,999.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/221","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"related to change in your\norganisation and how it occurs,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=999.93,1002.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/222","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and move from one that's more\neither change resistant or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1003.32,1006.95"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/223","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"dependent on change management\nto one that has more of a change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1006.95,1010.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/224","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness mindset as part of\nyour culture. Just in general,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1010.49,1017.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/225","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this is a Gartner Group chart.\nAnd what I'm seeing here are we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1017.39,1023.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/226","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"were seeing indicators about\nsignificant change situations","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1023.6,1027.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/227","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"are becoming more regular. And\nin this study, they found that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1027.92,1031.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/228","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisations had an average of\nfive significant change proceeds","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1031.55,1037.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/229","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"at the rate of one per year. So\nconstantly dealing with some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1038.06,1041.78"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/230","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"major change. Now think of that\nbeing the equivalent of going","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1041.78,1045.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/231","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through of library management\nsystem migration, every single","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1045.23,1051.59"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/232","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"year, most of us only do it like\nevery 10 years, or even longer","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1051.59,1055.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/233","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"than that, imagine, we were\ndoing something that significant","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1055.1,1058.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/234","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"every year for five years in a\nrow. And they found that most of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1058.52,1062.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/235","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"these change processes that they\nstudy in organisations resulted","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1062.27,1065.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/236","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in a failure. So you can see\nthat orange clear failure 50%,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1065.48,1070.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/237","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"as opposed to clear success, and\n34. So clearly, in our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1071.18,1075.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/238","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisations, when it comes to\nchange, we tend to need to do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1075.5,1079.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/239","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"better and increase the odds for\nsuccess will change for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1079.13,1083.06"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/240","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ourselves and for the people\nthat use our libraries. So this","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1083.06,1089.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/241","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"is an opportunity to share an\nidea in the chat box. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1089.0,1094.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/242","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"everybody has access to the chat\nand just need to click in there","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1094.67,1097.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/243","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and tight. So when I prompt you,\nI just, you know, take a moment","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1097.91,1103.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/244","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to think about, you know,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1103.46,1105.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/245","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"if you reopened your library,\nand everybody was doing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1106.819,1110.449"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/246","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"different things, I admit, some\nof us were partially open, some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1110.449,1115.039"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/247","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of us were closed. But most of\nus in this fall semester or fall","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1115.039,1120.049"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/248","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"at whatever type of library\nyou're at, you know, many of us","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1120.049,1122.959"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/249","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have moved to trying to be fully\nopen again. So I'll give you a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1122.959,1127.789"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/250","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"moment. If you don't have\nanything to contribute. That's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1127.789,1129.979"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/251","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"alright to say can't think of\nanything. So I'll know you're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1129.979,1132.559"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/252","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"there. And if you can identify\nsomething that was different,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1132.559,1136.429"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/253","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"perhaps, like what did you do\nsomething different for the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1136.429,1140.029"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/254","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"fall? What have you noticed\nthat's different at your","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1140.029,1142.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/255","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"library? Particularly something\nyou haven't done before? Or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1142.729,1147.619"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/256","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"maybe something you tried during\nthe pandemic when you were doing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1147.619,1152.089"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/257","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mostly virtual operations, but\nyou're deciding to keep doing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1152.089,1155.719"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/258","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that. Okay, that's a great one,\nMichelle? Yeah, no liberal","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1155.719,1161.509"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/259","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quarantine materials. A lot of\nus have ceased to do that,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1161.509,1165.769"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/260","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"because we now have the evidence\nthat that is not how the virus","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1165.799,1170.659"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/261","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"transmits. And that's not as\nmuch of a concern anymore. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1170.659,1175.279"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/262","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it depends where you are in the\ncountry in your organisation but","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1175.849,1179.659"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/263","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"here at Tampere university\nlibraries, everybody's still","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1179.749,1182.839"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/264","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"wearing masks, although I'm in a\nroom by myself by myself right","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1182.839,1186.139"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/265","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"now, so I'm not. And Shira, yes.\nMore people have moved to hybrid","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1186.139,1194.779"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/266","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"schedules. We are we're seeing\nthat here at Temple University","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1194.779,1198.409"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/267","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries as well. I think Most\npeople are only coming into the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1198.409,1202.249"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/268","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"library on an average of maybe\ntwo days a week and working from","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1202.249,1206.809"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/269","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"home the other three. And yeah,\nthe office space is much","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1206.809,1211.669"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/270","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quieter. So I would say that I\nkind of think it's changed it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1211.669,1215.779"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/271","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for the worse. I really like the\nvibrant active office space","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1215.779,1221.089"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/272","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where we're constantly\nconnecting with each other and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1221.089,1224.089"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/273","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sharing ideas. But, you know,\nwe'll see if we get back to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1224.899,1228.499"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/274","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that. I think that's where we\nmight be moving along. Alright,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1228.499,1232.129"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/275","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"any any questions? So far, that\nwas just a pretty introductory","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1232.129,1236.209"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/276","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"section. Were just wanted to\ngive you a little bit of a heads","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1236.209,1240.739"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/277","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"up on what you're going to be\nhearing about today. But I want","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1240.739,1242.629"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/278","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to just kind of start moving\nright into the content. But if","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1242.629,1245.659"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/279","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you have any questions or\ncomments, I'm kind of keeping my","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1245.659,1248.569"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/280","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"eye on the chat there. So feel\nfree to add something there. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1248.569,1254.359"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/281","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we also have Brianna here, so\nfeel free to chime in Brianna.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1255.319,1260.449"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/282","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"All right. Okay, so what about\nchange management? That's really","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1264.169,1269.539"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/283","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the first item on our agenda,\nand I look at traditional change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1269.539,1272.749"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/284","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"management. And I'm not here to\nargue that all change management","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1272.749,1276.289"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/285","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"is a waste of time. I mean,\nthere are definitely some good","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1276.289,1279.229"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/286","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change management models that\nyou could still adopt from time","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1279.229,1283.279"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/287","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to time. So it's fine to have\none that you think provides a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1283.279,1286.849"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/288","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"good approach. I think it's more\na question of change is change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1286.849,1289.999"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/289","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"management, the best way to\napproach change in our library","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1289.999,1292.609"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/290","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisations. And I will feel\ncomfortable saying right now","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1292.609,1296.659"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/291","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that every participant in this\nsession is dealing with some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1296.659,1299.989"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/292","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisational or technological\nchange, or has recently dealt","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1299.989,1304.159"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/293","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"with it at their library. So we\nknow you just gave some examples","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1304.159,1309.049"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/294","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"related to that. My observation\nbased on the presentations I've","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1309.049,1317.119"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/295","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"attended about change the\nliterature, we have tonnes of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1317.119,1322.069"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/296","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"articles about change and change\nmanagement libraries, library","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1322.279,1325.969"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/297","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and conversations on social\nmedia is that change in general","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1325.969,1330.229"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/298","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"creates some angst and anxiety\nfor us. And it's certainly a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1330.379,1335.329"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/299","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"good bit of hand wringing in our\nprofession. And that's totally","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1335.329,1339.979"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/300","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"understandable that we'd be\nanxious about the nature of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1339.979,1342.469"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/301","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change, and what it would mean\nfor all of us know, will this","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1342.469,1346.219"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/302","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change? How I do my job? Will\nthis change mean that I still","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1346.219,1350.089"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/303","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have a job? What if I can't\nadapt to this change? So all of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1350.089,1355.609"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/304","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"these kinds of questions make us\nstressful when we're in a change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1355.609,1361.039"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/305","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"process. And that could be one\nof the reasons we have we avoid","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1361.039,1365.239"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/306","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change, because we're trying to\nnot put ourselves in situations","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1365.239,1369.349"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/307","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where we where we have anxiety,\nchange also leads to tension","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1369.349,1374.059"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/308","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"between library administrators\nand frontline staff. I've seen","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1374.149,1377.299"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/309","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that quite a bit. And I've heard\nit both ways, you know,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1377.299,1380.059"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/310","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"administrators who complain\nabout staff members that are not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1380.059,1383.329"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/311","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"willing to change. I've heard\nstaff complain about","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1383.329,1386.119"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/312","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"administrators who only want to\nmaintain the status quo and are","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1386.119,1389.449"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/313","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"close minded to any suggestions\nfor change. And certainly,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1389.479,1394.939"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/314","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"frontline staff workers don't\nlike it or feel comfortable when","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1394.939,1398.479"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/315","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they think that change is being\nforced on them from above by","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1398.659,1403.099"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/316","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"administrators. And they don't\nfeel like there's a good reasons","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1403.099,1406.039"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/317","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for it. So so many problems\naround change for many different","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1406.039,1410.179"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/318","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"reasons. But because we need to\nkeep improving. Despite all the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1410.179,1414.349"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/319","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"anxiety, we associate with\nchange, we need to have good","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1414.349,1418.069"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/320","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"strategies for finding and\ntaking advantage of the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1418.069,1421.219"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/321","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"opportunities to do things we\ncan only do if we change. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1421.219,1425.899"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/322","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that's how we keep designing\nbetter library experiences. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1425.899,1430.549"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/323","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that's always been something\nimportant to me. How do we keep","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1430.549,1434.449"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/324","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"getting better? How do we keep\nimproving the experience for the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1434.449,1438.229"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/325","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"people that use our libraries.\nNow, this slide captures the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1438.229,1444.559"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/326","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sentiment that we know, on a\nrational level, that there are","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1444.559,1449.329"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/327","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"good reasons to make a change.\nBut emotionally it's a different","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1449.329,1452.839"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/328","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"story. Now, when I arrived in my\nposition at Tufts University","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1452.839,1456.919"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/329","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Libraries, we were using this\nreserve electronic reserve","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1456.919,1462.349"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/330","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"system that was just a part it\nwas like a just a throwing with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1462.349,1466.609"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/331","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"our library management system.\nMillennium. And it was I was","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1466.609,1471.019"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/332","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"really shocked by how poor this\nthing worked. And I started","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1471.019,1474.349"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/333","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hearing from faculty and who\ndidn't like the change the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1474.349,1479.569"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/334","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"course reserve system, they\nfound it was very difficult to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1479.839,1482.779"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/335","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"put material reserve. Students\ndidn't like it. They found the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1482.779,1486.829"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/336","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"interface confusing, but the\nstaff members here, were","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1486.829,1490.369"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/337","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"convinced that it worked fine.\nThe problem is that it worked","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1490.369,1494.089"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/338","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"fine for them. It did not work\nfor the library customers and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1494.089,1498.439"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/339","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that's a big problem. We have\nAnd there's a disruption between","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1498.439,1504.109"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/340","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what we think works and what\nactually works for the users.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1504.139,1508.219"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/341","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Now finally took a kind of a,\nwhat we call a customer journey","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1509.809,1513.649"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/342","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mapping activity, where you step\nby step go through the whole","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1513.649,1517.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/343","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"process that the user has to go\nthrough to get something done.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1517.789,1521.509"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/344","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And they saw how difficult it\nwas to use this reserve system.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1521.809,1526.219"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/345","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I know that they didn't want to\ngo through a change process,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1526.849,1529.519"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/346","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"because it was going to be\npainful and take time, which is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1529.519,1532.219"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/347","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a lot of times with things like\nbig systems that require change,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1532.219,1535.669"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/348","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we can be somewhat hesitant, we\ndon't feel great about it. But","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1535.879,1540.049"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/349","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in the end, vi concluded that it\nhad to change. And the great","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1540.049,1544.219"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/350","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"thing is that they came to that\ndecision themselves, I didn't","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1544.219,1547.819"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/351","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"force it on them, I really just\nexpose them to think about it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1547.819,1552.169"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/352","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"from a user perspective. And\nonce they did that, they said,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1552.229,1555.619"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/353","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Yeah, this is not a good way for\nus to be presenting our course","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1555.619,1560.389"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/354","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"reserves. And I will tell you\nthat we did implement a new","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1560.389,1563.569"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/355","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"system, and we're still using\nthat system. And it still gets","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1563.569,1566.989"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/356","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"very, very high grades from our\nfaculty and our students. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1566.989,1572.779"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/357","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what do we do about change? Now,\nI would point to three ways in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1572.779,1576.079"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/358","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"which we respond to the\nchallenge of change. And again,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1576.079,1579.889"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/359","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"none of these three things is\nintended to make anyone here","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1579.889,1582.469"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/360","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"feel uneasy about how they\nrespond to change, because","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1582.469,1585.589"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/361","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"probably all of us at one time\nor another have responded to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1586.039,1588.799"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/362","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change in one of these three\nways. So for example, the first","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1588.799,1593.539"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/363","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"thing is, you can do nothing,\nyou can just kind of sit there","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1593.539,1596.929"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/364","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and not think about it. And you\nknow, we're not going to change,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1597.019,1601.609"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/365","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we're going to maintain the\nstatus quo, just hope for the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1602.089,1604.489"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/366","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"best. That's a very difficult,\ndangerous strategy to take and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1604.489,1609.769"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/367","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"doing nothing in the face of\nchange. Or, well, admittedly,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1609.799,1613.159"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/368","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you could say, let's wait a\nmonth or two and see what","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1613.159,1615.799"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/369","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happens. But if you're just\nsaying, Yeah, we don't have to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1615.799,1618.379"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/370","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"worry about this, let's just sit\nback and do what we're doing and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1618.379,1620.899"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/371","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"not worry about it. That's what\nMr. Keller was talking about,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1620.899,1624.529"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/372","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"when he talked about the dangers\nof just drift, maintaining the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1625.399,1630.499"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/373","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"status quo. And I think that's\nparticularly important to higher","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1630.499,1636.019"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/374","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"education right now. Because\nthings are changing so rapidly.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1636.019,1639.349"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/375","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"If you don't do things to keep\nup with what's happening outside","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1640.519,1644.569"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/376","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of our organisations, you could\nfind yourself in a lot of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1644.569,1647.959"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/377","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"trouble. And we are seeing those\nkinds of things happening.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1647.959,1652.549"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/378","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Second, our response to change\nis to resist it. And I made that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1653.269,1657.889"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/379","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"point, you know, or someone or\nsome group resist it. And as I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1657.889,1662.209"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/380","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mentioned, this can manifest\nitself in multiple ways.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1662.209,1665.059"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/381","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Administrators can resist calls\nfor change from staff or vice","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1665.389,1668.779"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/382","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"versa. Now, there's a lot of\npsychology involved in why","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1668.779,1671.899"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/383","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"people resist change. And as I\nsaid, it's human nature to do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1671.899,1675.499"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/384","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that. So the so that's a big\nchallenge for implementing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1675.499,1679.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/385","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change in organisations. And I'm\nsure you know what I'm talking","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1679.729,1683.689"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/386","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about you maybe you've been the\nperson that's resistant to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1683.689,1685.879"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/387","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change, or you're the person\nthat wanted to change and saw","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1685.879,1689.089"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/388","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"other people resist it. So\nsomething we all have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1689.089,1692.659"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/389","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"encountered. The third thing\nthat we do is about changes to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1692.659,1696.859"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/390","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"manage it, when we're no longer\nable to avoid it. That is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1696.859,1700.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/391","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"there's that catalyst that's\nforcing you to do something.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1700.729,1703.399"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/392","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And we can't maintain the status\nquo any longer. So that might be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1704.78,1708.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/393","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a budget cut, where you're, it's\nbeing forced on you and you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1708.38,1712.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/394","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"don't have the luxury of time to\nsay, Oh yeah, we'll do something","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1712.82,1715.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/395","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about this next year. If I do\nsomething about it, now things","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1715.76,1718.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/396","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have to change, and change\nmanagement can take up","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1718.76,1721.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/397","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"considerable organisational\nenergy, and then other things","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1721.85,1724.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/398","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"aren't getting done. And you do\nhave a variety of traditional","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1724.94,1731.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/399","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change models to choose from. If\nyou do need to go into a change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1731.72,1736.4"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/400","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"management process, what are the\nbest known and widely cited","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1736.4,1740.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/401","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change models is Cotters eight\nstep model, it actually offers a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1740.15,1744.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/402","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sensible approach to making the\ncase for a change management","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1744.26,1748.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/403","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"project and engaging workers in\nthe process. Now how well it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1748.85,1753.11"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/404","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"works could certainly relate to\nthe context of the change the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1753.11,1756.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/405","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"culture of the organisation,\namong other factors, but it does","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1756.77,1760.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/406","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"lay out a clear path for a\nchange management process and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1760.49,1765.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/407","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that's why it's among the most\npopular that's out there. Now","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1765.08,1772.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/408","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"there that Kotter is not the\nonly one in fact, this is a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1772.94,1776.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/409","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"chart that was shared with me by\na colleague, who was doing some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1776.18,1779.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/410","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"research and just comparing\nchange management processes.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1779.99,1783.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/411","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"There are a number of different\ntheories and practitioners but","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1783.38,1786.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/412","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they all have a very similar set\nof characteristics and features.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1786.86,1791.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/413","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"You know, you usually start with\ncreating a vision or urgency,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1791.36,1795.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/414","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you know, get people to\nacknowledge that we have to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1795.35,1799.4"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/415","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change and To light a fire under\npeople, then it's important for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1799.4,1805.04"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/416","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the people leading the change to\nmake the case for communicate","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1805.07,1809.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/417","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the vision, get other people\nengaged and excited about it.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1809.39,1813.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/418","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And so I can go on, you can see\nthese bullet points from","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1813.32,1818.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/419","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"different models. And there are\nsimilarities across all of them.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1818.54,1823.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/420","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Now, there's one I think is a\nlittle bit different, though.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1823.34,1825.98"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/421","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And this is one that I happen to\nlike quite a lot. If you've","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1826.22,1829.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/422","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"never read the book switch by\nChip and Dan Heath, I strongly","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1829.91,1834.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/423","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"recommend it, because they take\na very different approach, they","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1834.08,1840.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/424","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"call the change is what they\ncall the switch, like when you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1840.71,1843.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/425","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have to switch from one thing to\nanother. And what they say is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1843.83,1847.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/426","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that it's a very psychological\nprocess where they liken it to a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1847.7,1854.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/427","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"person on top of it, an\nelephant. And the person on top","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1854.36,1861.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/428","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"is a rational rider, who knows\nwhat they need to do, and wants","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1861.86,1867.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/429","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to approach it in a very\nrational way. The elephant, on","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1867.29,1871.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/430","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the other hand, is the emotional\nside of us when we have to make","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1871.28,1877.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/431","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a change. And typically, it's\nthe elephant that gets control","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1877.25,1881.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/432","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"over the rational rider or the\nrational rider cannot control","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1881.39,1885.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/433","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the emotional elephant. So their\nwhole book is dedicated to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1885.62,1889.04"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/434","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"helping you understand your\nrelationship to change. And they","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1889.04,1894.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/435","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"share a process for how you can\nchange your mindset about change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1894.08,1898.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/436","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"so that it's much easier for you\nto make a switch. And that's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1898.85,1904.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/437","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Chip and Dan Eve, the book\nswitch. And by the way, I did","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1904.55,1909.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/438","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"provide lyricists with a handout\nthat has a number of readings","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1909.35,1914.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/439","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that I mentioned in this session\ntoday. So you should be getting","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1914.93,1918.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/440","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a copy of the handout. Now,\nmaybe you're familiar with this","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1918.29,1924.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/441","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"particular diagram, it's called\nan inflection curve. And it's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1924.59,1928.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/442","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"another way to think about the\nimpact of change. And why it's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1928.91,1932.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/443","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"so important for us to shift to\nthis state of readiness. So in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1932.45,1937.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/444","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"an inflection curve, it's\npointing out that yellow.is,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1938.0,1943.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/445","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"often the experience of\norganisations like our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1943.22,1946.34"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/446","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries, where things are\ngoing pretty well for a certain","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1946.34,1949.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/447","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"amount of time. And so we're on\nthe kind of up curve, you know,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1949.79,1954.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/448","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we're getting better. But then\nwe get to this point where it's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1954.5,1959.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/449","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"an inflection point, and you\ncould go up and keep getting","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1959.27,1964.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/450","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"better, or you've plateaued. And\nyou're not going to get any","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1964.13,1968.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/451","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"better at all that is you've\ndecided to maintain the status","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1968.18,1972.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/452","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quo. And in that case, because\nyou're no longer keeping up and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1972.02,1976.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/453","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"changing with the times, you're\nmuch more likely to be in a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1976.25,1979.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/454","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"state of decline. And I see this\nin my own state, where we have a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1979.73,1986.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/455","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"State System of Higher\nEducation. And they're under","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1986.66,1989.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/456","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"great pressure to overcome years\nof declining enrollment, and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1989.57,1994.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/457","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"revenue loss, and very static\nprogramming and being very far","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1994.01,1999.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/458","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"behind and online learning.\nBecause for years and years and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=1999.68,2004.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/459","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"years, they just maintain the\nstatus quo. And they've talked","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2004.21,2008.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/460","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and talked and talk. But they\nhaven't done anything until just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2008.32,2011.89"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/461","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"recently, they decided to\nactually merge several of their","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2011.89,2017.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/462","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"campuses into individual\ninstitutions, because their","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2017.44,2022.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/463","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"enrollment decline was so\nimpactful that they were maybe","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2022.39,2028.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/464","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"had no choice at this point. But\nagain, they were a perfect","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2028.12,2033.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/465","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"example of Mr. Keller's drift.\nAnd I really liked these","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2033.79,2040.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/466","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"articles about what's happening\nin organisations like higher","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2040.12,2045.04"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/467","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"education, where you always see\nstories like this where you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2045.04,2049.449"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/468","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"know, the institution is going\nto be closing or they're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2049.449,2053.199"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/469","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"bankrupt, or they're merging.\nAnd it never, it never fails.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2053.199,2058.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/470","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"You always see a quote, of some\nsort. Someone saying something","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2058.15,2063.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/471","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"like, you know, if only I could\ngo back in time and do things","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2063.52,2067.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/472","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"differently. So we changed for\nthe better when we had the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2067.03,2070.659"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/473","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"chance. So like, regretting that\nyou didn't change. Five years","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2070.659,2075.159"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/474","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ago, when you knew you needed to\nchange instead, it just maintain","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2075.159,2079.389"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/475","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the status quo because there\nwasn't the desire or energy to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2079.389,2083.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/476","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change and too many people were\nbeing changed resistant. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2083.77,2088.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/477","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this is something that we'll\nprobably continue to see in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2088.15,2090.969"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/478","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"higher education if\norganisations don't change to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2090.969,2095.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/479","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"pay attention to the kinds of\nnew online learning and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2095.679,2098.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/480","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"certificate pro Rams in all\nkinds of interesting and new","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2099.01,2103.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/481","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ways that people will try to\noffer opportunities for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2103.15,2107.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/482","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Americans to get into higher\neducation, and quite possibly at","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2107.35,2113.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/483","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a more affordable cost as well.\nSo in the chat, just asking you,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2114.34,2123.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/484","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"if you can share a thought maybe\njust you can sum it up as a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2123.79,2127.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/485","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"word, or just a brief phrase.\nAnd even go ahead and do that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2127.27,2133.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/486","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"now. So just share one photo\nbelief about what it is that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2133.87,2138.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/487","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"makes change so hard for people.\nAnd I've given you a couple of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2138.16,2142.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/488","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ideas and the slides we just\nwent through. But you can see I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2142.78,2147.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/489","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"gave an example on the slide as\nwell. So I'm going to have to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2147.55,2151.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/490","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"learn how to do something new, I\nreally, I really don't have the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2151.18,2154.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/491","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"energy or the time to learn how\nto do something new. I'd rather","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2154.51,2157.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/492","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we just stay with what we have\nnow, which I already know. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2157.96,2161.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/493","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you can imagine a colleague you\nwould you would gather why it is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2161.83,2170.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/494","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"people can be resistant to\nchange. And yeah, that's a good","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2170.53,2175.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/495","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"one, Brianna, fear. And I see\nthat a lot in my own","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2175.99,2179.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/496","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisations like Yeah. And I'm\ngonna say something about that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2179.5,2184.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/497","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"fear and just a bit. Like, what\nis it going to mean? After we go","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2184.27,2189.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/498","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through this change process?\nWhat is that going to look like?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2189.01,2192.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/499","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So I think that one is right on\ntarget. I see that a lot in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2196.0,2201.19"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/500","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisations where there's\nchange process. And oh, Michelle","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2201.19,2206.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/501","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"was just typing. So wait a\nminute, see if we get any","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2206.83,2210.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/502","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"additional contributions to the\nchat activity.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2210.88,2218.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/503","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Alright, so shear so generally\nagreeing with this? Yep. Just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2234.13,2238.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/504","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the fear. Yeah. I think that\nwhat I would call fear of the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2238.21,2242.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/505","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"unknown. And that tells us\nsomething to about, yeah, how do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2242.2,2248.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/506","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we tackle those fears, but\nthat's one of the things I think","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2248.62,2252.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/507","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change readiness helps. Like,\nokay, we know change is scary.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2252.7,2257.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/508","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But we're okay with that.\nBecause we've done this now more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2257.35,2261.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/509","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"than a couple times, and we can\ndo this. We don't have to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2261.49,2266.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/510","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"afraid anymore, because we're\nnot going to have to go through","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2266.92,2269.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/511","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this scary change management\nprocess where we don't know what","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2269.47,2273.4"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/512","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we're going to see on the other\nside. All right. Thanks for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2273.4,2281.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/513","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"catching up. Oh, Brianna. Okay.\nOkay, that's a good one.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2281.41,2287.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/514","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Brianna, I like that one as\nwell. Not understanding the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2287.2,2290.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/515","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"difference between contentment\nand complacency. Yes. Yeah, we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2290.38,2295.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/516","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can be complacent when we're\ncontent with with our status","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2295.51,2302.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/517","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quo. Alright, well, let's move\non. And again, any questions or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2302.53,2307.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/518","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"comments? So so far, I've shared\nsome general ideas about change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2307.51,2315.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/519","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"management and change readiness.\nAnd more specifically, that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2315.1,2319.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/520","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"yeah, change management can\nsometimes be helpful. I'm not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2319.66,2322.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/521","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"here to demonise the change\nmanagement process. I think it's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2322.63,2326.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/522","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"less relevant in today's rapid\nchange. VUCA environment. But I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2326.14,2335.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/523","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"don't want to get completely\ndismissive either. Okay. Well, I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2335.05,2337.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/524","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"just mentioned VUCA. So let's\ntalk more about that. So what","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2337.66,2343.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/525","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"are we exactly talking about\nwhen we talk about VUCA? Like,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2343.51,2346.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/526","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what is that all about? So the\nfirst thing is, okay, what does","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2346.72,2350.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/527","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that mean? So you can see\nexamples of this internally and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2350.32,2358.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/528","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"externally to your library. Let\nme give you some examples of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2358.33,2362.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/529","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what I mean. So take technology,\nfor example. We're constantly","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2362.5,2367.06"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/530","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"being subjected to new\ntechnologies that we don't","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2367.06,2373.06"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/531","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"always understand how they'll\naffect us and, for example,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2373.24,2376.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/532","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"artificial intelligence and the\nInternet of Things. There's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2376.96,2381.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/533","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quite likely that many of our\ntools in the future will use","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2381.25,2384.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/534","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"them but we don't quite know\nwhat impact they would have on","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2384.7,2388.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/535","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"us. Demographics. In higher\neducation, everything is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2389.02,2397.6"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/536","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"pointing to fewer traditional Ah\nstudents, and more competition","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2397.6,2403.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/537","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for them. So it's very likely to\nbe a volatile next 10 years in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2403.45,2409.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/538","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"higher education with\ninstitutions closing, merging,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2409.42,2413.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/539","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"morphing into new things. And we\ncan also see the complexity of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2413.26,2416.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/540","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"society shifting to minority\nmajority over the next","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2416.65,2421.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/541","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"generation. And that will have a\nsignificant impact on higher","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2421.27,2425.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/542","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"education organisations as well\nand how we create a more diverse","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2425.41,2431.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/543","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"environment in our, in our\ninstitutions of higher","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2431.89,2435.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/544","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"education. And beyond more\ninclusive when a lot of our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2435.31,2439.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/545","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"institutions are not doing a\nvery good job, then we have to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2439.63,2443.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/546","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"get more equitable, and fulfil\nthe vision of what higher","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2443.14,2446.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/547","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"education is supposed to be with\nthe, with whatever demographic","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2446.8,2451.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/548","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"changes come along. So I could\ngo on and on about how culture","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2451.12,2455.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/549","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"is changing with new social\ntrends, clearly lots of change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2455.71,2459.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/550","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in the economic environment. And\nthere's bound to be lots of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2459.7,2463.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/551","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ambiguity about those areas. I\nhave a quote from Jeff Garrett,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2463.45,2469.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/552","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"who is the dean of the Wharton\nSchool at the University of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2469.21,2471.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/553","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Pennsylvania. And in late 2020,\nhe wrote in his blog that we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2471.94,2476.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/554","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"live in an he called it an era\nof pervasive uncertainty. And he","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2476.38,2483.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/555","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"said, there were three\ndefinitive characteristics.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2483.28,2487.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/556","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Everything is unpredictable.\nThat's one, two, everything is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2487.42,2491.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/557","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happening faster. And three,\neverything is questionable. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2491.71,2497.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/558","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"again, the you see a you can see\nwhat those things are. And most","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2497.08,2504.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/559","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of us can grass, what volatility\nis, you know, it's potentially","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2504.76,2511.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/560","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"challenging, dangerous,\nupsetting and complex. Yeah, we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2511.87,2517.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/561","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"know what complex is. I just\nwanted to comment on uncertainty","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2517.63,2522.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/562","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and ambiguity. When things are\nuncertain, it's the case that we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2522.76,2530.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/563","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"don't know what's going on.\nBecause we don't have adequate","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2530.47,2535.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/564","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"information to understand\nsomething. So we're just totally","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2535.42,2539.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/565","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"uncertain about it. It's a\nlittle bit different from","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2539.83,2544.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/566","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ambiguity and ambiguity, we have\na situation where we typically","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2544.3,2548.89"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/567","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have the information that we\nneed, but we are still unable to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2548.89,2554.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/568","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"define or clearly articulate\nwhat it's telling us. In other","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2554.65,2558.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/569","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"words, we lack clarity, about\nthe meaning of this thing. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2558.52,2565.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/570","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it's because of all these things\ntogether, that it's become even","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2565.39,2571.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/571","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more necessary to be changed,\nready.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2571.15,2574.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/572","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"In this environment, now, I\nreally believe this quote, here,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2576.34,2580.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/573","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I really do. However, sometimes\nI feel like it's wrong, I mean,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2580.63,2584.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/574","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"just plain wrong. And even when\nyou do everything you can to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2584.53,2588.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/575","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"empower people to be a part of\nthe change, to give them the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2588.61,2592.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/576","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"opportunity to shape the change.\nEven if you follow all the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2592.6,2596.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/577","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"advice and the change management\nbooks and articles, you know,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2596.29,2599.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/578","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"first you create the rationale\nfor the change, why are we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2599.26,2601.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/579","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"making this change? Here's how\nwe're going to make the change.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2601.96,2605.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/580","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Here's how people are going to\nbe involved in the process, you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2605.32,2608.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/581","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can go through all of that, and\nyou still could get resistance.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2608.05,2611.89"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/582","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And with some change, sure that\napproach could work well, I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2612.91,2617.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/583","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mean, people could see what the\nchange is likely to be how it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2617.02,2620.11"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/584","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"will impact them personally,\nthen they can just try to wrap","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2620.11,2623.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/585","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"their head around it and help\nshape the change. But there's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2623.02,2626.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/586","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"always a degree of self interest\nthere. And then a desire to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2626.8,2630.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/587","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"support the change so that it\ndoesn't have to be repeated, or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2630.82,2634.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/588","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"continually managed. But the\nproblem, I think, with the VUCA","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2634.99,2639.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/589","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"environment, is that we have\nless clarity, we have more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2639.16,2643.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/590","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"confusion, we have more\ncomplexity, it's more volatile.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2643.48,2646.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/591","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And people will say something\nlike, or they'll ask me, you'll","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2647.47,2652.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/592","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"tell me exactly how this change\nis going to affect me Tell me","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2652.12,2656.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/593","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"exactly how things are going to\nbe to me exactly how this is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2656.62,2661.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/594","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going to work. And the problems\nthat with, you know, the type of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2661.48,2664.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/595","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change we're dealing with. Now,\nleaders can't always say exactly","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2664.45,2670.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/596","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"how things are going to turn\nout, you know, there's going to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2670.45,2672.34"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/597","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"always be an element of risk.\nThings might not turn out the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2672.34,2677.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/598","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"way we think they will. But if\nwe bond together and work","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2677.14,2681.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/599","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"together to create the change,\nwhatever is the outcome, we will","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2681.91,2685.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/600","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"work through it together. So I\nthink that's an important part","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2685.84,2690.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/601","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of that. Change readiness\nculture. And let me give you an","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2690.19,2693.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/602","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"example from my own institution\nabout change and dealing with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2693.85,2699.04"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/603","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"rapid change. In change version,\nwe had a monolithic reference","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2699.07,2707.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/604","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"department where I think what 15\nPeople reported to one person","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2707.74,2713.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/605","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that was not healthy for that\none manager. So when that person","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2713.11,2717.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/606","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"left and went to another\nposition, we saw that as a great","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2717.85,2722.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/607","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"opportunity to create a new\nhierarchy, where the monolithic","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2722.26,2726.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/608","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"department would be broken up\ninto three more disciplinary,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2726.61,2730.69"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/609","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"focused units, with each with\ntheir own leader. And at first,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2731.11,2738.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/610","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it was just a vision. And we\nasked our librarians, well, you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2738.76,2745.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/611","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"know, we're going to change,\nthis is what we'd like to do, or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2745.12,2747.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/612","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"at least this is the idea and\nthere was a great deal of change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2747.94,2750.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/613","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resistance to that, we actually\nsaid, Well, you know, take two","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2750.85,2754.81"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/614","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"months and have conversations\namong yourselves, then come back","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2754.81,2758.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/615","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and tell us how you think we\nmight impact and you know, what","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2758.68,2761.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/616","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this change would look like, and\nwe can work with you on that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2761.92,2764.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/617","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they basically came back and\nsaid, We don't want to change,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2764.35,2767.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/618","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we want to maintain the status\nquo, we all want to have one","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2768.13,2771.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/619","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"person managing everybody. So\nthat didn't work out too well.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2771.94,2778.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/620","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But we went ahead with the\nchange. And now you're about two","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2778.33,2782.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/621","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"years past that, although things\nhave actually worked out pretty","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2782.02,2785.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/622","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"well, you know, we have some\ntweaks we need to make and keep","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2785.2,2788.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/623","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"focusing on it. But, you know,\nthis is the part of the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2788.53,2792.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/624","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"challenge with traditional\nhierarchies, where people don't","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2792.13,2796.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/625","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have as much freedom or\nflexibility to be involved in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2796.45,2800.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/626","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"creating the change themselves,\nso they're more likely to resist","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2800.14,2803.98"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/627","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it. One of the things we did in\nour organisation around the same","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2803.98,2807.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/628","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"time, that's worked out very\nwell as we created functional","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2807.61,2812.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/629","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"teams, we call them strategic\nsteering teams. And you can see","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2812.38,2816.4"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/630","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that these teams can be focused\non different functions like","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2816.4,2821.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/631","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"scholarly communications, or\ndata, collection, building,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2821.08,2824.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/632","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"those sorts of things. And\nanybody in the organisation can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2824.74,2828.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/633","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"be on any of these teams, the\npeople on them don't report to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2828.25,2832.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/634","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"each other, they decide who the\nleader is. They don't, they,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2832.27,2838.06"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/635","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they can decide what their own\nprojects are, gives people a lot","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2838.09,2842.17"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/636","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of freedom. And they're\ntypically free of a hierarchy.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2842.17,2846.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/637","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So we've seen some really good\nwork come out of our strategic","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2846.37,2849.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/638","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"steering teams, because again,\nwe know there's a lot of change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2849.73,2853.6"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/639","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going on. And I think in this\ncase, when it's the individuals","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2853.6,2858.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/640","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in the organisation who can make\nthose decisions about what","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2858.07,2861.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/641","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"should change and how to change\nit, those things typically work","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2861.25,2865.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/642","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"out better. And I would have to\nsay that these functional","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2865.09,2868.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/643","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"strategic steering teams are\nmuch more reflective of a change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2868.33,2873.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/644","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness mindset than you find\nin a traditional hierarchy where","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2873.43,2877.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/645","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"there's likely to be more\nresistance. And I'm not going to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2877.99,2882.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/646","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"go through everything in great\ndetail, because I want to get","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2882.55,2885.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/647","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through the material today, you\nwill get a copy of the slides,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2885.49,2889.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/648","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and you'll have a copy of the\nrecording. So you can go back","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2889.48,2892.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/649","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and think about things. But you\nknow, there's no easy way to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2892.63,2897.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/650","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"deal with volatile uncertainty,\ncomplex, ambiguous change, it's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2897.76,2903.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/651","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"just a part of our world now.\nAnd these are just a couple of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2903.73,2907.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/652","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"suggestions how you can\npersonally change your mindset","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2907.87,2912.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/653","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"or your behaviours to hopefully,\nbe able to get through this","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2912.91,2919.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/654","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"challenging period. And I don't\nthink it's going to necessarily","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2919.93,2922.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/655","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"get better, if anything, things\nwill accelerate become more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2922.57,2925.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/656","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"volatile. But, you know, just\njust keep on looking ahead and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2925.33,2930.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/657","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"keep rethinking your vision. And\nI think it's really critical to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2931.27,2936.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/658","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have that level of flexibility\nto be agile, to be able to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2936.79,2940.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/659","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change, and pivot when you need\nto like and, you know, we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2940.84,2944.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/660","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"clearly, we prove that we can do\nthat in the pandemic with many","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2944.92,2949.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/661","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of our libraries had a shot, and\nwe had to come up with lots of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2949.39,2953.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/662","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"new ways to serve our\ncommunities. And it's great to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2953.71,2957.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/663","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"acknowledge your past success,\nbut always be looking forward","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2957.94,2961.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/664","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and focused on how do we get\nbetter, and how do we keep","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2961.93,2967.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/665","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"moving ourselves forward through\nthese challenging times. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2967.12,2972.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/666","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"let's move into the third of the\nfive things we wanted to talk","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2972.7,2978.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/667","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about today. And that's I just\nwant to talk a little bit about","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2978.88,2981.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/668","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"moving from change management to\nchange readies. Now earlier in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2981.7,2985.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/669","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the session. I said there were\nthree ways that we typically","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2985.27,2988.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/670","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"respond to change that is do\nnothing and maintain the status","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2988.33,2991.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/671","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quo. Or you could resist change\nand try to keep it from","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2991.21,2994.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/672","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happening. Or you could\nacknowledge that you do need to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2994.57,2998.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/673","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change and to create a more\ntraditional change management","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=2998.05,3002.34"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/674","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"process. So in this section, I\nwant to introduce a fourth","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3002.34,3006.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/675","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"option on how you can approach\nchange in your organisation,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3006.12,3009.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/676","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"whether it's individually or\ncommunally. And a method that I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3009.66,3013.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/677","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"think is more relevant to our\nVUCA times and as change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3013.71,3017.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/678","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness. And I would say the\nchange readiness is less of a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3017.22,3021.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/679","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"strategy and more of a mindset.\nAnd I read something recently","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3021.03,3024.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/680","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that sort of supported that\nidea. And I'll say a little bit","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3024.39,3029.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/681","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more about that. If you're\nfamiliar with the growth","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3029.43,3032.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/682","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mindset, and the advantages that\nit has for learners over like a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3032.73,3036.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/683","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more natural fixed mindset, then\nyou know that mindsets don't","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3036.87,3041.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/684","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change overnight, they do take\ntime to evolve. So I'm not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3041.73,3047.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/685","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"expecting anyone to come out of\nthe session with a completely","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3047.07,3050.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/686","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"new mindset towards change. But\nI think that if you start to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3050.22,3053.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/687","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"think about these ideas, and\napply them in your","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3053.82,3056.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/688","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisations, you can change\nyour mindset over time. I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3056.52,3065.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/689","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"actually showed this slide\nearlier in the session, it was","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3065.76,3070.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/690","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in my first section, and it just\nwanted to bring it back again,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3070.86,3074.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/691","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"as a reminder of the why behind\nthe case for change readiness.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3074.7,3080.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/692","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And, to these, to me, were the\ncore reasons why we need to do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3082.17,3087.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/693","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3087.45,3088.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/694","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I had mentioned at that time,\nthat change management in a lot","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3096.06,3101.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/695","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of ways was about change\nresistance and using change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3101.46,3105.81"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/696","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"management to overcome change\nresistance. But there's some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3105.81,3109.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/697","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"interesting literature out there\nnow that says we need to rethink","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3109.8,3113.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/698","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this idea that resistance should\nbe perceived as a problem and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3113.88,3118.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/699","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that rather than seeing the\nresistor as your adversary to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3118.56,3124.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/700","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"enlist the resistor as a partner\nin planning change, because","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3124.29,3129.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/701","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sometimes the resistor actually\nhas some interesting ideas, it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3129.12,3133.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/702","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"doesn't mean that we don't\nnecessarily don't stop the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3133.26,3137.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/703","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change, we don't become less\nchange ready. But we just want","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3137.1,3140.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/704","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to be a better listener, to make\nsure that we are putting keeping","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3140.49,3145.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/705","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"our biases in checking that\nwe're listening to alternative","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3145.92,3148.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/706","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"viewpoints. And so just\nsomething really simple like,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3148.74,3152.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/707","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you know, oh, okay, we want to\nget rid of the reference desks,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3152.73,3156.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/708","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we need to change because, you\nknow, people are doing things","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3156.27,3159.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/709","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"virtually now they're not coming\nand talking to us at physical","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3159.3,3162.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/710","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this anymore. Well, someone\nmight have some resistance to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3162.33,3165.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/711","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that. And they might have some\ngood reasons for why that might","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3165.18,3168.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/712","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"be something you want to\nrethink. Or maybe that desk can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3168.21,3172.11"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/713","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"become something else it needs\nto evolve, rather than simply to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3172.11,3176.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/714","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"say, let's eliminate it. So I\nthink I've become trying to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3176.67,3181.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/715","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"become a better listener, so\nthat I'm paying more attention","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3181.29,3185.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/716","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to people who have alternate\nideas that I might say, are","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3185.07,3189.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/717","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resistance, but they might not\nactually be resistance, they","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3189.39,3193.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/718","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"might just be someone who wants\nto be heard about their","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3193.14,3197.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/719","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"perspective on change, we get\nanother reason to listen to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3197.49,3201.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/720","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resistors. And to seek to engage\nthem in the change process is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3201.21,3205.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/721","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"just that it's difficult to get\ncooperation. And I like this,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3205.86,3211.98"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/722","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quote, it's fundamental tenement\nof participative management,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3212.13,3215.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/723","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that employees are more likely\nto support what they helped","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3216.54,3218.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/724","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"create. I think it's just a good\nbasic idea for anytime you're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3218.67,3221.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/725","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going through these processes to\nengage staff as much as possible","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3221.52,3225.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/726","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"now, and that story I just told\na few minutes ago, where we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3225.84,3228.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/727","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"actually tried to do that when\nwe were changing the hierarchy","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3228.45,3231.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/728","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of our reference department. We\ncertainly did want to make it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3231.42,3236.37"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/729","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"participated, but it did not. We\ndidn't get that support that we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3236.37,3240.69"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/730","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hoped for. So sometimes, you\nwant to try to do that. But","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3240.69,3245.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/731","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"again, I think as we move to\nchange readiness, we'll all be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3245.94,3249.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/732","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"less likely to have to convince\neach other that we need to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3249.18,3253.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/733","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"involved in a change management\nprocess. Now I'm becoming a fan","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3253.32,3259.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/734","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of April Rennie. She's a\nbusiness advisor and spent","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3259.77,3265.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/735","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"several years trying to come up\nwith a better approach for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3265.68,3268.59"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/736","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"dealing with change in\norganisations. And she has just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3268.59,3274.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/737","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"written a book called Flux. F\nLiu X flux, eight superpowers","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3274.02,3280.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/738","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for thriving and constant\nchange. And you can see theme","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3280.83,3287.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/739","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"here in the book there's a lot\nof discussion about how change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3287.52,3294.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/740","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"resistance surfaces in\norganisations and why that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3294.63,3299.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/741","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happens. but I've read a few\narticles. I haven't read the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3299.07,3303.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/742","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"book yet I don't have it. But\nI've read a few articles by","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3303.57,3305.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/743","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Bernie, and this slide identify\nsome of the reasons based on her","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3305.88,3311.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/744","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"research, that individuals will\nbe hesitant to change. And what","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3311.7,3316.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/745","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I find interesting is that she\ntalks about needing to have a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3316.35,3319.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/746","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"new mindset and feel good times.\nAnd first, she suggests doing an","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3319.41,3324.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/747","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisational change audit.\nThat is, where is change hitting","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3324.63,3329.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/748","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you the hardest? Which library\nunits or processes are most","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3329.07,3333.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/749","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"affected by change in your\nlibrary? And how might you know","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3333.39,3337.17"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/750","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"these things? Well, you look at\nthose areas where the library","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3337.17,3340.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/751","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"customers are most affected by\nchange. Also, can you identify","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3340.41,3344.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/752","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"which departments are the most\nchange ready? versus those that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3344.43,3349.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/753","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"aren't? And you might know that\nalready. So she recommends this","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3349.74,3352.95"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/754","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"idea of a change audit, you\nknow, where are we seeing change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3352.95,3356.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/755","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happening? Most? Where is it\nhaving the greatest impact?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3356.85,3361.17"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/756","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"What's the impact it's having on\nthe people that use the library?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3361.2,3364.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/757","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Second, she talks about\nidentifying the types of change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3365.64,3369.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/758","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that are presented challenges\nfor your organisation in the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3369.09,3371.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/759","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"past, to the Evolve technology.\nIs it more about changes in the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3371.46,3376.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/760","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hierarchy of your organisation?\nWhere has the organisation prove","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3376.56,3380.58"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/761","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that it can handle change? Well,\nin adapting new external forces,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3380.58,3385.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/762","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that requires the organisational\nchange? How does it deal with","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3385.38,3388.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/763","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"things like a budget cut, for\nexample, it's being forced on","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3388.35,3390.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/764","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it. And finally, try to identify\nthe impediments to change the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3390.87,3397.11"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/765","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"key key organisation from being\nchange ready. And that's what","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3397.11,3399.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/766","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you see here. These are four\nmain impediments that she talks","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3399.75,3403.95"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/767","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about in the book. And I'd say\nthese are probably familiar to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3403.95,3408.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/768","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"like lack of trust, I think that\nwas a reason we didn't get great","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3408.48,3411.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/769","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"cooperation, not trusting the\nadministration, sometimes people","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3411.51,3415.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/770","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"are just too darn burned out to\nbe change ready. So there are a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3415.56,3423.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/771","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"number of reasons why, in our\nown organisations, we might make","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3423.12,3427.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/772","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it harder for people to change.\nAnd this gives you an idea of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3427.68,3432.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/773","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what she's recommending in the\nbook. Again, change readiness is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3432.66,3439.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/774","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"exactly about this thing. You\nwant to be in a state where you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3439.68,3444.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/775","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can all be ready for change at\nany time, and not have to go","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3444.24,3449.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/776","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"into a change management\nprocess, when the catalyst makes","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3449.25,3453.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/777","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it necessary for you to change.\nNow, here are our definitions.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3453.48,3460.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/778","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"That tell you the difference\nbetween management and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3465.54,3468.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/779","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness. So we're management\nis more about a process like","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3468.72,3473.34"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/780","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going through Cotters, eight\nsteps, you know, you just follow","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3473.34,3476.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/781","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the process, you follow all\nstate eight steps. And that'll","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3476.28,3480.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/782","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"get you through the change. And\nby the way, that slide should","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3480.18,3483.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/783","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"actually read sustained\nperformance, you can't see the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3483.36,3487.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/784","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"word performance at the bottom.\nI had to fix that. Anyway,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3487.38,3492.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/785","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness, on the other hand, as\nyou can see is a change to your","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3493.62,3497.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/786","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"state of mind. So that's not\nabout managing change. But","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3497.52,3501.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/787","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"accepting the change is always\ngoing to be happening in our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3501.45,3504.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/788","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"VOCs, volatile, uncertain,\ncomplex, ambiguous world. And it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3504.99,3511.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/789","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"is inevitable that organisations\nof people are going to have to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3511.47,3515.19"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/790","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"be ready for change and be able\nto adapt more easily. The","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3515.19,3519.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/791","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"operative term for readiness is\ncontinuously hear continuously,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3519.24,3524.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/792","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it is not one off, it is not\nstatic in nature, it is going to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3524.73,3528.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/793","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"be continuous. You'll also\nnotice that management, as we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3528.57,3532.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/794","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"might expect is geared towards\nmanaging people and cultures I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3532.38,3536.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/795","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"take on readiness is that\nbecause it is a mindset of being","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3536.01,3540.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/796","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"continuously ready for change,\nthere's less need to create a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3540.99,3545.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/797","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"structure of practice and\nprocedures to get people to be a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3545.28,3550.02"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/798","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"part of the process. We want\nthem to just have a mindset","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3550.02,3554.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/799","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where yes, things are constantly\nchanging. And we're just going","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3554.16,3558.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/800","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to have to change we're going to\nhave to be ready to get it done.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3558.15,3560.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/801","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So I'm going to share a quote\nfrom the same article where I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3562.26,3566.4"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/802","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"found these definitions. And\nthere's the source of that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3566.4,3570.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/803","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"article that's also in the\nhandout. And this is an article","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3570.18,3574.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/804","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"by Musselwhite and plough off.\nAnd they don't actually use the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3574.11,3577.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/805","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"term mindset and their article\nbut they do talk about how","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3577.71,3581.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/806","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisations view change not as\nindividual events that have to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3581.55,3585.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/807","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"be managed individually. And\nthat requires they have to go","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3585.48,3589.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/808","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through some sort of Kotter like\nmulti step change management","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3589.5,3593.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/809","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"process. But instead they're\nlooking at change as a constant","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3593.67,3597.78"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/810","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and they're saying that At the\norganisations that can adapt to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3599.04,3603.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/811","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a world of constant change, are\nmuch likely to succeed and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3603.21,3608.82"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/812","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"evolve. And I look at it as an\nopportunity for us to keep","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3608.82,3613.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/813","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"designing a better library user\nexperience for the people that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3613.92,3618.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/814","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"use our library. And we need to\nconstantly be working on that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3618.21,3623.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/815","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And evolving it as the\nexpectations of the people that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3623.52,3627.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/816","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"use our libraries change. And we\nknow that they're constantly","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3627.3,3630.9"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/817","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"being subjected to other kinds\nof experiences and retail, or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3630.9,3636.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/818","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"retail organisations,\nhospitality organisations,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3637.26,3640.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/819","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"online experiences, you know,\nhow does that change their","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3641.07,3644.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/820","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"expectations of what we should\nbe delivering as a library","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3644.46,3648.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/821","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisation. So looks like we\nlost to some people, we're down","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3648.99,3658.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/822","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to just Brianna. So, Brianna,\nI'm just going to put this out","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3658.05,3662.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/823","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"there. And you can participate\nif you'd like. But I was just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3662.07,3671.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/824","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going to ask if there was a\nchange in your organisation, or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3671.49,3677.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/825","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you could be referring this to\nyour colleagues in your","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3677.16,3680.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/826","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisation, something they\nwere ready for, versus something","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3680.13,3684.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/827","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they were not ready for.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3684.15,3686.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/828","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I'm giving two examples here\nfrom my own organisation. So one","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3689.55,3696.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/829","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hand, a big change that we're\ngoing through is we're we're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3696.15,3703.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/830","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"putting together a online credit\ncard payment system, which is","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3703.35,3709.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/831","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hard to believe in the 21st\ncentury that we don't allow","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3709.05,3711.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/832","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"people to pay their dues and or\nfines rather and other payments","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3711.87,3716.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/833","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"with online, online with credit\ncards. But that's, that's a,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3716.97,3721.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/834","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"something that's taken us a\nwhile to get, and we should be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3721.89,3724.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/835","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"bringing it up soon. So we're\ndefinitely read were way more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3724.29,3727.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/836","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"than ready for that. On the\nother hand, we had a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3727.68,3731.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/837","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"conversation about voice bots,\nyou know, there are some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3731.43,3735.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/838","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"technologies out there now,\nwhere you can actually purchase","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3735.6,3739.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/839","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through a library vendor, voice\nbot technology that works like","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3739.68,3744.78"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/840","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"your, you know, Alexa and things\nof that nature, where you can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3744.78,3748.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/841","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ask it a question or texted a\nquestion, and it will respond","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3748.83,3753.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/842","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and they're getting actually at\na more sophisticated, you could,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3753.66,3756.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/843","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for example, ask, Do you have a\nbook and then the voice bot","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3756.99,3761.37"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/844","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"would find the book in the\ncatalogue and Serbia or not find","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3761.37,3764.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/845","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it and be able to respond and\nsay, Yes, we have the book,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3764.43,3768.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/846","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"here's the information about the\nbook and how to get it and do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3768.18,3771.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/847","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"other things as well. And I felt\nthat people were definitely not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3771.63,3776.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/848","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ready for that. Too much change.\nSo I'm going to move ahead. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3776.31,3784.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/849","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Brianne, if you think of\nsomething and you want to put","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3784.2,3786.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/850","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that in the chat, please go\nahead. But if not think about","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3786.42,3791.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/851","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that. For your organisation,\nwhat are we? Where are we ready","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3791.28,3794.34"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/852","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for change? Where are we not\nready for change? How do we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3794.34,3797.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/853","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"become more ready for all types\nof change? So in this next","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3797.79,3804.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/854","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"section, the fourth of the five\nthings I wanted to talk about,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3804.33,3807.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/855","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"how do we actually move to the\nchange ready, mindset. So let's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3807.78,3813.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/856","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"move on. And this is where we're\ngoing to delve into the change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3813.18,3816.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/857","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness mindset. And what\npractices you and your","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3816.99,3820.59"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/858","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"colleagues can consider adopting\nto change your culture from one","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3820.59,3824.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/859","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of managing change to one of\nachieving a state of readiness.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3824.94,3828.81"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/860","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So first, I just want to say a\ncouple of things about mindsets,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3831.69,3837.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/861","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"because I'm not sure everyone is\nfamiliar with that terminology.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3837.96,3840.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/862","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Now. The idea of a mindset was\npopularised by Carol Dweck, a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3840.75,3845.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/863","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Stanford University psychologist\nwho back in 2006, advanced the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3845.61,3850.98"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/864","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"premise that we have different\nbeliefs about where our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3850.98,3855.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/865","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"abilities come from. So the two\nmindsets that Dweck talked about","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3855.18,3863.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/866","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"were fixed mindset, and growth\nmindset. And this pertains","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3863.55,3868.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/867","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mostly to students and learning.\nAnd when a student has a fixed","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3868.26,3873.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/868","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mindset, they think their\nabilities are innately limited","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3873.75,3878.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/869","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and are not able to change. So a\ngood example, you might hear","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3878.76,3882.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/870","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"from a student, if you're an\neducator, who isn't doing well","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3882.45,3886.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/871","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"on a subject might be, oh, you\nknow, I just don't get science","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3886.14,3892.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/872","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"or I don't get a foreign\nlanguage. I've always been told","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3892.59,3896.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/873","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I'm not good at math. You know,\nI might do Have the science gene","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3896.7,3901.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/874","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"know people who just believe\nthat inherently, they can't do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3901.92,3906.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/875","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"well with something or learn\nsomething new. Dweck said that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3906.09,3911.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/876","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we can encourage people to tap\ninto a growth mindset, if we can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3911.7,3915.69"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/877","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"get them to change the way they\nthink about their abilities","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3915.69,3919.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/878","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that, yes, I can learn\nsomething, if I apply myself to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3919.05,3923.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/879","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"it, I have the power to change,\nI have the power to learn new","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3923.13,3926.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/880","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"things. So the growth mindset is\nthe one where you are much more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3926.73,3931.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/881","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"likely to be ready for a change\nreadiness process. You could","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3931.8,3935.37"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/882","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"imagine instead of saying, I can\nlearn something new, I can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3935.37,3939.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/883","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change, it could be Yeah, I can\nadapt to something different in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3939.21,3942.78"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/884","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"my organisation, I can be ready\nto do that anytime. So easy, but","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3942.78,3947.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/885","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I can do it. And then there's\nthe change ready mindset where","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3947.28,3954.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/886","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we have that ability to\ncontinuously adapt. And I just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3954.12,3958.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/887","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"had mentioned April, Rene, and\nshe writes about this idea of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3958.89,3964.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/888","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"flux, and a flux mindset, which\nI think it's to me, it's very","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3964.2,3969.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/889","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"similar to change ready mindset,\nbeing aware, being self aware of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3969.42,3973.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/890","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"our relationship with change,\nand how do we respond to change?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3973.62,3976.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/891","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Are we someone who really loves\ngoing through change? Do we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3977.28,3980.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/892","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"really hate it, or when do we\nlove it or hate it, and being","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3980.07,3984.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/893","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more self aware of our own\nreactions to change. So I want","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3984.3,3993.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/894","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to share four strategies that I\nthink everyone who's listening","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3993.42,3998.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/895","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to this session can apply for\nthemselves to move towards","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=3998.13,4001.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/896","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"adopting a change ready mindset.\nSo that again, you're seeing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4001.82,4005.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/897","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change, not so much as a series\nof static one off events, as","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4005.12,4012.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/898","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"opposed to a constant element in\nour library environment. So the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4012.2,4018.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/899","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"first two are, practice cross\nboundary networking and managing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4018.92,4025.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/900","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"strategic ambiguity. So I think\nthis is the first one is very","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4025.94,4030.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/901","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"important, especially in higher\neducation or public libraries,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4030.92,4033.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/902","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we need to get to know people\noutside of your own","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4033.86,4036.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/903","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organisation. And you need to\nknow how they see things and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4036.05,4040.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/904","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"their perspectives. And there's\nthis idea of being the person in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4040.07,4045.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/905","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"your organisation who can be the\nlinchpin between your library","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4045.2,4050.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/906","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and some external organisation\nso that you can have a better","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4050.36,4054.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/907","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"relationship with them. And do\nthis cross boundary networking","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4054.65,4058.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/908","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where you're helping each other,\nI would say, in my organisation,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4058.67,4062.78"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/909","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I, I've been a bit of a linchpin\nbetween the library, and the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4063.74,4067.19"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/910","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Teaching and Learning Centre,\nbecause I feel like one of our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4067.19,4069.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/911","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"most critical missions is to\ncontribute to the education of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4069.56,4072.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/912","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"our students. So working with\nour teaching, and learning","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4072.65,4076.04"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/913","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"centre is a great way to connect\nwith faculty, and help them","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4076.04,4079.25"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/914","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"learn more about the library.\nAnd we talked about ambiguity,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4079.25,4086.57"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/915","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you have information, but you\ndon't necessarily know what that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4086.6,4089.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/916","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"means. And you don't have\nclarity or clarity about it. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4089.99,4093.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/917","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you can imagine, you can improve\nat dealing with ambiguity. One","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4093.8,4100.819"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/918","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"suggestion was imagine worst\ncase scenarios, and what's the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4100.85,4104.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/919","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"worst thing that could happen\nhere? And chances are, it's very","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4104.3,4108.59"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/920","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"rare that the worst thing is\ngoing to happen and that you're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4108.59,4111.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/921","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"going to be alright. Another\nsuggestion? When things are","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4111.68,4116.569"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/922","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ambiguous, get back to the\nbasics. What is our core values?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4116.569,4120.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/923","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"What do we do? Well, how do we\nkeep doing that? And I have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4120.41,4124.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/924","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"written a lot in the past about\nthis idea of library","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4124.76,4127.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/925","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"experiences. What is it? What\nshould it be like for the person","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4127.729,4132.319"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/926","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"who comes into the library? What\nexperience do we want them to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4132.319,4135.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/927","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have? And to focus on that, you\nknow, there's tonnes of things","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4135.5,4138.68"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/928","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we'll never be able to do. But\nif we just keep focusing on","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4138.83,4142.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/929","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"okay, how do we keep this\nsimple? How do we keep it basic?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4142.97,4146.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/930","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"How do we keep making sure that\nwhen people come in here,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4146.42,4149.029"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/931","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they're having the best possible\nexperience? And then ask","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4149.149,4153.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/932","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"yourself, well, what's the best\nthing that can happen? What","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4153.14,4157.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/933","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"great outcomes might we have? If\nwe can keep being changed,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4157.85,4161.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/934","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ready, and being ready to move\nthings forward? Now, I came","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4161.84,4169.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/935","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"across this hat analogy that\napplies to the idea of being","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4169.49,4173.54"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/936","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"changed ready, by being ready to\nadapt to new environments and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4173.54,4177.529"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/937","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"situations through the process\nof sensing things. Or observing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4177.529,4182.029"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/938","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where change is happening in the\nexternal environment and then","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4182.029,4184.729"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/939","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"working together with colleagues\nto make sense of it and how it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4184.729,4188.479"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/940","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can impact our organisation. So\nyou everyone, you can think of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4188.479,4196.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/941","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"them as wearing two hats and\nexecution hat was like okay,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4196.01,4199.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/942","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"these are the things We do every\nday and the sensing hat, what do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4199.16,4203.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/943","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I think is going to be\nhappening? Now maybe not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4203.51,4206.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/944","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happening yet, or it's not\nhappening here. But I sense it.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4206.03,4209.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/945","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So think of the hat on the far\nleft is our normal operating","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4210.29,4214.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/946","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"execution of basically going\nabout our deal and daily work.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4214.28,4217.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/947","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Now think of that antenna as a\ntool for pulling in signals from","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4219.71,4224.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/948","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the outside environment, what's\nhappening in the tech sector,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4224.27,4227.54"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/949","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what is the next generation\nexpecting, how's our community","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4227.96,4231.8"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/950","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"changing, and you know, then you\nput them together, and you have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4231.8,4235.73"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/951","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"your sensing hat.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4235.73,4237.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/952","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And this is where, again, a\nchange in the culture where you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4239.99,4243.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/953","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have everyone in the\norganisation having dual roles,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4243.08,4245.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/954","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you know, we're doing our\nexecuting, and we're also doing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4245.66,4248.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/955","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"our sensing, we're paying\nattention to the trends, we're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4248.39,4251.15"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/956","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"trying to see where things are\ngoing and where we have to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4251.15,4254.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/957","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ready for the change. And I\nthink that's what in our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4254.36,4257.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/958","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"profession, we look to\norganisations like OCLC, or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4257.24,4261.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/959","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ethika, SNR research, you know,\nwe looked for them to be, you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4261.32,4266.6"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/960","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"know, being out there doing the\ntrend finding and bringing it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4266.6,4270.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/961","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"back to us and telling us what\nwe should be observing and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4270.35,4273.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/962","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sensing and what we can expect.\nBut we can do this ourselves to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4273.74,4279.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/963","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"an extent, and we can make it\npart of our culture. So I always","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4279.2,4282.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/964","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"talk about the importance of\npaying attention to trends. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4282.62,4286.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/965","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that sort of this uncovered the\npatterns. And this is where you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4287.99,4291.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/966","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can think like a futurist so\nsignals and patterns are","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4291.5,4296.12"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/967","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"principles where that future is\nused. And, you know, that's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4296.15,4300.32"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/968","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where you imagine what the\nfuture will look like, where we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4300.32,4303.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/969","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can be much more ready for\nchange. We can't predict the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4303.26,4307.91"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/970","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"future, but we can be better\nprepared for the possibilities,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4307.91,4311.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/971","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the best we can do since\npredicting the future isn't","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4312.56,4315.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/972","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"accurate, anyway, possible to be\naccurate, we just want to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4315.8,4319.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/973","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"what do we think could be\nhappening? And that's where the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4319.52,4321.89"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/974","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sensing hat is important? And\nwhat are the trends you're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4321.89,4324.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/975","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"paying attention to? And what if\nquestions are also helpful for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4324.86,4330.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/976","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"getting library workers to\ncomplaint change? And what will","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4330.29,4334.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/977","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happen as a result of that\nchange? So I throw a couple of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4334.61,4338.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/978","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"like an example here, what if\nour library lost 50% of our","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4338.39,4341.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/979","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"funding? Now, that's not likely\nto happen? But it's just an","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4341.18,4344.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/980","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"exercise or an activity? It's a\nwhat if question, that gets us","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4344.36,4348.17"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/981","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"thinking more deeply about a\nscenario, a possible scenario in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4348.17,4353.21"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/982","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the future? And how would we\nadapt to that situation? How","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4353.21,4359.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/983","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"would we grow through that\nsituation? What would we have to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4359.87,4362.93"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/984","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change? And we don't anticipate\nthat would happen necessarily,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4362.93,4367.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/985","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"but we know that we're thinking\nabout it, we have the mindset","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4367.52,4370.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/986","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that we always have to be ready\nfor some external change forced","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4370.52,4374.63"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/987","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"on us that we'll have to adapt\nto very quickly. Another one of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4374.63,4381.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/988","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"my favourite strategy and change\ngurus is Adam Bryan, and he","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4381.62,4385.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/989","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"writes for Price Waterhouse, and\nCoopers strategy and business","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4385.52,4390.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/990","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"blog, and one column recently,\nhe wrote that, and this is a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4390.2,4394.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/991","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"quote, The status quo is the\nenemy of change. The challenge","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4394.88,4399.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/992","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for all organisations is to\nrecognise that there is no such","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4399.56,4403.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/993","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"thing as status quo anymore. So\nI hope that's a an idea to take","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4403.7,4408.59"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/994","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"away from this session about why\nit's so important to be in, have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4408.59,4412.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/995","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the change readiness mindset.\nAnd think about the pandemic we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4412.28,4415.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/996","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"have just gone through and is\nstill going through how quickly","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4415.79,4418.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/997","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we made changes, we created seat\nreservation systems, we, we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4418.94,4425.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/998","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"doubled down on ebooks and\nproviding access to eBooks,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4425.33,4429.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/999","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"creating something totally new,\nlike curbside pickup that a lot","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4429.35,4432.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1000","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of libraries are continuing to\ndo. Book, concierge services","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4432.53,4438.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1001","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where hey, just tell us what\nyou're interested in, we'll pick","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4438.83,4441.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1002","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"up a bunch of books, and we'll\nput in a bag for you and you can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4441.44,4444.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1003","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"pick it up. Now, these are all\nthings that defy the status quo,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4444.14,4448.49"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1004","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and a lot of which would have\nprobably met resistance, if you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4448.52,4452.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1005","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"had just suggested doing them.\nIn the absence of the pandemic,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4452.45,4456.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1006","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the pandemic was the catalyst.\nAnd we didn't have a choice to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4456.95,4461.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1007","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"maintain the status quo.\nAlthough we might be thinking","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4461.75,4465.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1008","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about that now in some cases\nwhere people say, Oh, we're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4465.08,4468.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1009","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"gonna get back to normal. Well,\na lot of us are recognising that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4468.5,4472.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1010","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that normal doesn't exist\nanymore. And that in this post","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4472.55,4476.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1011","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"pandemic environment, this\ncatalyst has led to a permanent","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4476.33,4480.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1012","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change and Brian encourage us to\nshift our dynamic to a, what he","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4481.37,4485.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1013","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"calls a path to Yes, frame like\nin which we allow the catalysts","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4485.72,4490.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1014","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to lead to a process that\ndevelops in innovation, and we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4491.12,4494.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1015","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"might find that the innovation\nis for better or worse, but you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4494.75,4498.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1016","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"know, we can adjust as we need\nit. Most important thing is to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4498.29,4501.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1017","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"move from that status quo at the\ntop where you've got your","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4501.92,4505.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1018","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"catalyst, and then your change\nmanagement process. And then you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4505.43,4509.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1019","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"might innovate, or you might\njust return to the status quo.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4509.24,4512.9"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1020","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And he said, There is no more\nstatus quo anymore. So in his","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4513.2,4516.59"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1021","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"path to guess he's eliminates\nthe status quo entirely. It","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4516.59,4521.54"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1022","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"can't exist. And so you've got\nyour catalyst. And you go","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4521.6,4525.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1023","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through your change process,\nwhich hopefully you're in a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4525.47,4528.17"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1024","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness mindset to do. And it\nshould result in some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4528.2,4532.76"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1025","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"innovation, which again, could\nbe better or worse, but it's a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4532.76,4537.17"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1026","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change that you'll continue to\nwork on. So some of these things","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4537.17,4539.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1027","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that we came up with, in the, in\nthe pandemic as our catalyst, we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4539.99,4544.88"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1028","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"innovated, they weren't always\nperfect, but we can we can","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4544.88,4548.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1029","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"improve on them, and continue to\nimplement new, I guess, I'd say","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4548.99,4558.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1030","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"new versions of whatever that\ninnovation is. But the important","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4558.53,4563.9"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1031","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"idea here is that in a change\nready organisations, where the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4563.9,4567.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1032","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organization's have that fluc\nmonth flux mindset, we can get","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4567.65,4571.34"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1033","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to innovation much faster. So\nsince we don't have a critical","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4571.34,4579.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1034","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"mass here, for an activity, one\nof the things I was going to do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4579.05,4584.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1035","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"was have everyone take a look at\nan article, you could just look","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4585.23,4590.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1036","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"at one of them. And each one of\nthese articles, which have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4590.42,4593.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1037","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"nothing to do with library\nstuff. They're about trends that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4593.09,4597.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1038","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"are happening in other\nindustries. So for example, the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4597.47,4601.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1039","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"first one is about voice\ntechnologies, and how banks are","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4601.7,4607.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1040","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"starting to integrate voice\ntechnologies to make it easier","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4607.16,4611.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1041","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for people to end up back\nbanking activities. The second","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4611.03,4615.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1042","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"one is about something really\nsimple, just, you know, how do","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4615.44,4618.83"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1043","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you arrange the seats in a\npublic setting? And what is the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4618.83,4624.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1044","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"impact of that on people's\ncreativity that could be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4624.86,4629.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1045","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"applicable to libraries. And the\nthird one is about physicians.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4629.0,4634.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1046","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And some research that was done\nthat was showing that when","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4634.58,4638.9"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1047","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"physicians show more compassion,\nand they're kinder, they tend to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4639.17,4643.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1048","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"see there are patients having\nbetter health and better","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4643.85,4650.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1049","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"recovery from illness. So that\nmight suggest that when in","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4650.75,4657.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1050","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries, when we're engaging\nwith people, sometimes they have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4657.38,4662.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1051","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"really significant challenges,\nthey have to do research, they","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4662.24,4666.98"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1052","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"might be have a lot of anxiety\nabout using the library, we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4666.98,4670.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1053","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"could take a page from those\ndoctors, and be more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4670.43,4675.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1054","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"compassionate and empathic, and\nhopefully, that might actually","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4675.23,4678.92"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1055","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"help us to do a better job. And\nI did have a final poll. And we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4678.95,4688.28"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1056","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"only we only have Brianna here\nnow. But the question that I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4688.31,4694.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1057","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"wanted to ask is thinking about\nyour library in particular, and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4694.01,4698.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1058","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"now knowing much more about\nchange readiness? Would you say","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4698.12,4703.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1059","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that you already have it a\nchange ready culture? Do you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4703.85,4708.53"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1060","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"think be you can become more\nchange ready in your culture or","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4708.53,4712.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1061","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"see, we are not ready to become\nchange ready?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4713.24,4717.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1062","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And yep, we're you can, you can\npick any one of those. But","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4723.89,4728.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1063","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"again, it won't be anonymous at\nthis point. So if you prefer not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4728.6,4733.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1064","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to vote, that's okay. All right.\nSo we'll move on. I would, I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4733.1,4737.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1065","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"would say that in my own\norganisation, I think we're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4737.03,4740.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1066","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"definitely becoming more change\nready in our culture, I think","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4740.27,4744.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1067","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we'll see less and less\nresistance going I think, going","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4744.77,4747.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1068","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through the pandemic and going\nthrough a lot of change has","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4747.56,4750.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1069","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"encouraged people to be in a\nstate where they're much more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4750.26,4754.43"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1070","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"ready to, to go through a change\nexperience. So just a couple of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4754.43,4759.74"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1071","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"thoughts on some next steps at\nyour library. One of the things","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4759.74,4768.95"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1072","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I mentioned in the April readies\nbooks without flux, and she","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4768.95,4773.72"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1073","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"talked about a change, ready\naudit, or a change audit, which","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4773.72,4779.48"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1074","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"is basically to assess how, how\nready you are for change. So I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4779.48,4786.08"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1075","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"think that's something that\ncould be very useful for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4786.08,4788.84"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1076","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"attendees listening to this\nprogramme to think about the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4788.87,4792.77"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1077","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"idea of being changed ready,\nbeing more open to change and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4792.77,4796.52"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1078","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"adapt station as needed.\nBecoming more flexible now. job","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4796.52,4800.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1079","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that was one of the movers\nbehind our rationale for re","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4800.39,4804.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1080","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"organising our staff into units\nthat could adapt more quickly","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4804.32,4808.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1081","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and introduce new services as\nprototypes. And you know, if we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4808.91,4812.06"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1082","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"don't work, if we don't, if they\ndon't work out, then you know,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4812.06,4816.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1083","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"we move on quickly, and we try\nsomething else. So you just have","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4816.41,4820.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1084","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to be ready for constant change.\nSo that's why I suggest looking","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4820.46,4828.47"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1085","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"into the design challenge as a\nway to approach change. I am a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4828.47,4832.37"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1086","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"big fan of design thinking and\nusing design challenges, to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4832.37,4836.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1087","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"bring people together to have a\nmore agile approach to change.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4836.18,4840.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1088","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"There's a lot of information out\nthere on design thinking for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4840.44,4844.01"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1089","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries and design challenges.\nSo I'd encourage you to take a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4844.01,4848.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1090","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"look into that. And finally,\nwithin your organisation, you're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4848.18,4853.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1091","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"like the only person here from\nyour organisation today. But let","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4853.7,4857.9"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1092","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"people know that you came to\nthis session and share the idea","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4857.9,4862.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1093","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about change readiness and have\na conversation around, do we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4862.22,4866.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1094","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"think that we can be more change\nready as a library moving","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4866.27,4869.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1095","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"forward. So I'll just wrap up\nwith a quick story about change.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4869.87,4875.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1096","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Although it's, it's about it's I\nguess it's about the past as","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4877.46,4882.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1097","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"well as today, as it is as much\nabout what's happening today. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4882.29,4886.4"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1098","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"one of the things a lot of us\nlike is to enjoy the scenery of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4886.43,4890.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1099","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"our natural lands. And, you\nknow, I like to go hiking","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4890.78,4895.67"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1100","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"through forests and things. And\na lot of times, you come across","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4895.67,4900.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1101","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a spot called a VISTA on a\nhiking trail where you can just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4900.38,4904.04"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1102","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"kind of look out and see for\nmiles and miles and miles. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4904.04,4906.89"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1103","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"depending on the time of year,\nit's always a beautiful sight.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4907.49,4910.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1104","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Now, this is a clear cut forest.\nNow, this is actually the same","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4912.41,4920.69"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1105","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"place very much close or close\nto it. So this is what it looks","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4920.72,4926.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1106","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"like now, but probably about 120\nyears ago, this is what it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4926.45,4929.78"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1107","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"looked like. Because back then\nthey were clear cutting forests","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4929.78,4933.56"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1108","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"so that they could find they\nneeded lumber to build factories","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4933.65,4938.24"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1109","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and houses and cities. So they\nwould go out to these abundant","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4938.24,4942.62"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1110","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"forests, and they would cut down\neverything in sight. And then","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4942.62,4947.09"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1111","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"they would kind of, you know, a\nlot of developed technologies to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4947.12,4951.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1112","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"move the lumber from the forests\nto the mills. The good thing","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4951.65,4956.6"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1113","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"about those tracks there is that\na lot of them turned into bike","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4956.6,4961.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1114","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"trails now. So if you've ever,\nyou know, familiar with the idea","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4961.1,4964.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1115","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of a bike to rail trail, that's\nexactly our rail to bike trail,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4964.7,4969.11"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1116","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that's exactly what we're\ntalking about. And then they","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4969.11,4973.46"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1117","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"would move all the lumber to a\nlumber mill, and then the City","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4973.46,4979.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1118","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of Williamsport, Pennsylvania,\nwhich is very near a river, and","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4979.31,4984.38"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1119","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the river would take the lumber\ndown to the city of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4984.38,4986.66"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1120","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Philadelphia, there were about\n20 or 30 of these lumber mills","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4986.66,4992.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1121","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in the late 1800s and early\n1900s. Because there was so much","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4992.9,4997.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1122","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"lumber that had to be processed,\nit was a huge industry, in this","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=4997.97,5002.41"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1123","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in other northeastern states.\nBut what happened is around 1920","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5002.41,5007.75"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1124","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"By then all the forests had been\nclear cut and there was no","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5007.75,5011.5"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1125","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"lumber left. And it devastated\nthe economies of the small towns","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5011.5,5016.39"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1126","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and all these lumber mills went\nout of business. And certainly","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5016.39,5020.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1127","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the moral of the story is they\nweren't change ready. They","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5020.44,5026.86"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1128","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"didn't see change coming they\ndidn't pay attention to the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5026.86,5030.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1129","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"future that Hey, isn't it\npossible that you know we're not","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5030.94,5034.36"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1130","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"gonna have any trees left and\nand that they should have been","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5034.36,5037.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1131","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"taking measures to become more\nready for these changes that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5037.99,5041.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1132","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"would happen or the changes in\nthe need for for the products.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5041.14,5046.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1133","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And it what's really interesting\nis that there's still that even","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5047.32,5051.16"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1134","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"today there's a very there's a\nthriving lumber industry in my","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5051.19,5055.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1135","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"state at least. But they\napproach it with a much more of","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5055.45,5059.26"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1136","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"a change ready future minded\napproach where they're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5059.26,5062.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1137","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"constantly evolving, to be ready\nfor changes in society where it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5062.44,5070.45"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1138","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"will change the needs that\npeople have for Lumber Products.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5070.45,5074.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1139","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And so they're much more\nadaptable. They're much more","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5074.74,5077.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1140","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"agile, they're smaller\noperations, but they can be much","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5077.14,5081.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1141","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more ready to change and not\nrepeat the error of history","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5081.22,5086.65"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1142","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"where the industry collapse\nbecause no one paid any","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5086.65,5090.07"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1143","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"attention to to the need to have\nto change at some point. So just","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5090.07,5094.87"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1144","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to wrap up, this is a one of\nthose unsheltered Cartoons. I'd","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5094.87,5100.27"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1145","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"really like this one, because it\nsort of suggests that based on","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5100.48,5106.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1146","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"your particular perspective\nabout where the libraries in the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5106.18,5109.96"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1147","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"future will be, and whether\nwe're doomed or we're","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5109.96,5113.23"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1148","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"irrelevant, you know, you can\npick what you want to hear. I","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5113.23,5118.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1149","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"hope that everyone who listens\nto this session believes that","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5118.0,5122.05"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1150","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries are currently relevant\nand will still continue to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5122.05,5125.35"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1151","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"relevant in the future. But I\nthink it all depends on how we","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5125.35,5129.31"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1152","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"deal with change. And I'm hoping\nthat as a result of attending","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5129.34,5133.33"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1153","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"this session, you'll think\ndifferently about change. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5133.33,5136.51"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1154","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that rather than seeing it as\nsomething that has to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5136.51,5140.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1155","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"managed, occasionally, as a\nstatic event, that you'll have a","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5140.2,5146.71"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1156","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"new mindset that maybe that's\nthat flux mindset of change","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5146.71,5150.97"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1157","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"readiness, where it's something\nthat's always going to be","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5150.97,5153.85"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1158","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"happening, and we need to adapt\nto it and be ready for it. So","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5153.85,5158.44"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1159","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"thanks very much for attending\nthis workshop. hope it was","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5158.44,5163.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1160","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"useful to you and then I was\nable to achieve my learning","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5163.24,5165.55"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1161","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"outcomes. And I am here if you\ndo have any specific questions,","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5165.58,5171.79"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1162","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"but I do acknowledge that this\nis something that you need to","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5171.79,5175.99"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1163","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"think about and reflect on. And\nI'm glad that you will have the","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5175.99,5181.03"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1164","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"recording that you can come back\nto and feel free to share it","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5181.03,5185.2"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1165","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"with your colleagues and\nhopefully have some","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5185.2,5187.3"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1166","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"conversations and discussions\nabout it and come to your own","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5187.3,5191.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1167","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"conclusions about the value of\nchange readiness and hopefully","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5191.5,5195.61"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1168","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"change the culture in your\norganisation to one that's","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5196.6,5199.18"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1169","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"constantly ready to find ways to\nmake things better at your","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5199.18,5204.1"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1170","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"library for the people that use\nthem. And I hope that will lead","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5204.1,5207.58"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1171","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you to have long term success.\nSo thank you very much. And if","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5207.58,5212.29"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1172","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you do have any questions, you\ncan type those into the chat box","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5212.29,5216.22"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1173","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and I'll be glad to answer them\notherwise, thank you for","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5216.52,5219.94"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1174","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"attending.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5219.94,5220.42"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1175","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Did you have any questions,\nBrianna? If not, thank you. And","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5250.36,5255.58"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1176","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"don't hesitate if you come up\nwith something later on. If you","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5255.58,5258.7"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1177","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"do have any questions on any of\nthe any of the topics today. As","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5258.7,5266.14"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1178","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to how it might apply to your\nlibrary. Don't hesitate to get","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5266.35,5270.13"},{"id":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228/transcript/53863/annotation/1179","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"in touch with me","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3589/collection_resources/47794/file/140228#t=5270.13,5270.82"}]}]}]}