{"@context":"http://iiif.io/api/presentation/3/context.json","id":"https://lyrasis.aviaryplatform.com/iiif/3f4kk96f26/manifest","type":"Manifest","label":{"en":["Hacking the Holds List: How Selectors Incentivize Fair Licensing"]},"logo":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/166/original/LYRASIS_Learning.png?1631557479","metadata":[{"label":{"en":["Instructor"]},"value":{"en":["Micah May","Rebecca Harlow","Carmi Parker","Cathy Mason","Hilary Lewis","Jessica Russell"]}},{"label":{"en":["Description"]},"value":{"en":["\u003cp\u003eIn an era of rising costs and restrictive licensing, libraries must move beyond being passive consumers of digital content. Your collection budget is more than just a line item—it is a powerful tool for advocacy and influence.\u003c/p\u003e\r\n\u003cp\u003eThis webinar explores how libraries can leverage \"the power of the purse\" to reshape the digital lending landscape. Leading selectors will dive into tactical collection development strategies that maximize patron access to titles with limited collection budgets and reward the publishers who support that access with fair-minded terms. Attendees will learn how to implement differential holds ratios that prioritize fair and reasonable license terms and how to align purchasing power with the long-term sustainability of library ecosystems.\u003c/p\u003e\r\n\u003cp\u003ePublishers, join us to learn how library leaders are buying books; librarians, join us and take the first step toward transforming your procurement process into a proactive tool to promote library access and digital equity. Free continuing education credit is available to librarian attendees.\u003c/p\u003e\r\nLearning Outcomes\r\n\u003cp\u003eExecute Strategic Resource Allocation: Apply \"power of the purse\" principles to maximize access and visibility for publishers and authors who offer fair pricing and sustainable library licensing terms.\u003cbr\u003eOptimize Access through Differential Holds: Design and implement variable holds-to-copy ratios that reward favorable license models, ensuring a higher return on investment for library-friendly digital content.\u003cbr\u003eAdvocate for Market Equity: Understand various ways to communicate these collection development policies so they can join the library in advocating for more equitable digital lending standards for libraries.\u003c/p\u003e"]}},{"label":{"en":["Date"]},"value":{"en":["2026-05-07"]}},{"label":{"en":["Language"]},"value":{"en":["English"]}}],"summary":{"en":["\u003cp\u003eIn an era of rising costs and restrictive licensing, libraries must move beyond being passive consumers of digital content. Your collection budget is more than just a line item\u0026mdash;it is a powerful tool for advocacy and influence.\u003c/p\u003e\r\n\u003cp\u003eThis webinar explores how libraries can leverage \"the power of the purse\" to reshape the digital lending landscape. Leading selectors will dive into tactical collection development strategies that maximize patron access to titles with limited collection budgets and reward the publishers who support that access with fair-minded terms. Attendees will learn how to implement differential holds ratios that prioritize fair and reasonable license terms and how to align purchasing power with the long-term sustainability of library ecosystems.\u003c/p\u003e\r\n\u003cp\u003ePublishers, join us to learn how library leaders are buying books; librarians, join us and take the first step toward transforming your procurement process into a proactive tool to promote library access and digital equity. Free continuing education credit is available to librarian attendees.\u003c/p\u003e\r\n\u003ch3\u003eLearning Outcomes\u003c/h3\u003e\r\n\u003cp\u003eExecute Strategic Resource Allocation: Apply \"power of the purse\" principles to maximize access and visibility for publishers and authors who offer fair pricing and sustainable library licensing terms.\u003cbr /\u003eOptimize Access through Differential Holds: Design and implement variable holds-to-copy ratios that reward favorable license models, ensuring a higher return on investment for library-friendly digital content.\u003cbr /\u003eAdvocate for Market Equity: Understand various ways to communicate these collection development policies so they can join the library in advocating for more equitable digital lending standards for libraries.\u003c/p\u003e"]},"provider":[{"id":"https://lyrasis.aviaryplatform.com/aboutus","type":"Agent","label":{"en":["LYRASIS"]},"homepage":[{"id":"https://lyrasis.aviaryplatform.com/","type":"Text","label":{"en":["LYRASIS"]},"format":"text/html"}],"logo":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/166/original/LYRASIS_Learning.png?1631557479","type":"Image"}]}],"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/308/967/small/GMT20260507-170059_Recording_1920x1080.mp4_1778517901.jpg?1778517904","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967","type":"Canvas","label":{"en":["Media File 1 of 1 - GMT20260507-170059_Recording_1920x1080.mp4"]},"duration":3501.80267,"width":640,"height":360,"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/308/967/small/GMT20260507-170059_Recording_1920x1080.mp4_1778517901.jpg?1778517904","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/content/1","type":"AnnotationPage","items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/content/1/annotation/1","type":"Annotation","motivation":"painting","body":{"id":"https://aviary-p-lyrasis.s3.wasabisys.com/collection_resource_files/resource_files/000/308/967/original/GMT20260507-170059_Recording_1920x1080.mp4?1778517899","type":"Video","format":"video/mp4","duration":3501.80267,"width":640,"height":360},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967","metadata":[]}]}],"annotations":[{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603","type":"AnnotationPage","label":{"en":["Transcript [Transcript]"]},"items":[{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/1","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"By Kozla, the chief officers of State Library agencies. Today we have several distinguished panelists who are going to lead us through this topic.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=14.0,25.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/2","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Which is basically about how in a time of flat budgets.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=25.0,32.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/3","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Sometimes increasing costs and challenging licensing. Digital content is becoming increasingly difficult for libraries to sustain. So with us today we have Rebecca Harlow, the head of reference and Adult Services at Case Memorial Library.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=32.0,50.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/4","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"She chairs the eMaterials committee for the Lion Consortium, overseeing digital collections that serve more than 240,000 Connecticut residents. Hilary Lewis, the coordinator of resources at Carnegie Library, Pittsburgh.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=50.0,62.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/5","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And she is managing digital book collections, online resources and databases, and digital resources for the Allegheny County Consortium, serving a population of 1.3 million.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=62.0,77.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/6","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Kathy Mason from Columbus Metropolitan Library, who's the digital buying lead of that library, and then also the administrator of the Digital Downloads and Hire Consortium.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=77.0,88.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/7","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"which includes 18 systems with a combined total of 1.5 million residents.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=88.0,93.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/8","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We also have Carmie Parker, librarian from Whatcom County Library System.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=93.0,99.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/9","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"She is overseeing the Washington Digital Library Consortium, serving 160,000 residents of Washington State.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=99.0,107.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/10","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And Jane Russell of Snow Isle Libraries. And I'm sorry, Jessica Russell. Jessica is the Assistant Director of Collection Services at Sno Isle Libraries in Western Washington. So thank you for joining us all.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=107.0,122.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/11","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We're going to head right into our presentation.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=122.0,138.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/12","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"There.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=138.0,143.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/13","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"With any luck, everybody's seeing slides. Is that the case?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=143.0,148.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/14","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Okay, um… So just a quick note on prices. In the last couple of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=148.0,156.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/15","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Last four years, um… We have seen… Some price increases were fortunate in that in the e-book format, many of the big five publishers are not necessarily increasing their prices, and there's been some stability there, except for HarperCollins, which is unfortunate because they used to have.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=156.0,177.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/16","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"A very desirable license. In e-audio, however, we're seeing a number of price increases with the ebooks, of course, the primary pressure being put on is having to constantly renew.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=177.0,190.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/17","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So with the audio, we do see that there are some price increases. Thank you for pending Random House for holding the line there. So we're going to move into our presenters and talk about how we might try to manage this challenge.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=190.0,204.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/18","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And first up. From the Lion Consortium, please take it away, Rebecca.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=204.0,213.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/19","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thank you. I'm Rebecca Harlow. I've been the chair of the ebooks committee for Lion, which is a small consortium of about 30 libraries in Connecticut from the suburbs around Yale to Rhode Island since about 2014.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=213.0,228.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/20","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We have about 240,000 cardholders in our system that we serve through Overdrive. As you can see, our collection budget is relatively small. I think.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=228.0,241.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/21","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Certainly the smallest on this panel today. Um, and individual libraries supplement that through Advantage Plus funds, not the substantial amount, though.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=241.0,251.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/22","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, and our budget has remained relatively flat for the last 10 years, mainly due to the way that our collection is funded through our automation budget and just generally how libraries are funded.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=251.0,266.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/23","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"In Connecticut. Next slide.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=266.0,271.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/24","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So this is just an overview of how our money is allocated to collection development and what we get for that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=271.0,280.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/25","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We have a tiered holds ratio of about 12 to 16, which I'll go over in another slide. We typically repurchase expired titles that have holds at around 10. That's also.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=280.0,295.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/26","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, a little bit flexible, um, around Ted Notify Me tags might trigger a purchase. We have a license cap of 20 copies on any individual title, and our average wait time is about 89 days right now.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=295.0,312.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/27","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We allocate our collections 90% about 90% to adults, about 6% to teens, and about 4% to our children's collections. 75%.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=312.0,327.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/28","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We're so of our budget goes to just feeding the high holds ratio. 20% or so goes to purchasing new to us titles, and about 5% goes to repurchasing expired titles.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=327.0,342.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/29","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And that could vary from order to order. But that's generally what we try to stick to.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=342.0,349.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/30","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide. Thank you. So we have.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=349.0,356.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/31","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"been implementing some manner of tiered holds for the last decade, simply because we can't really afford to be rigid in implementing our hold ratios. But in the last year or so I've started to revise our approach and sort of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=356.0,373.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/32","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"more formally add some processes. So there's 3 factors that have pushed me to rethink our approach to digital collections, and they sort of think about them in terms of, like, ethical, legal, and financial considerations. So.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=373.0,389.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/33","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for a long time, our our main goal when we are making purchases for our collection is in service of timely access. So keeping our hold times low, getting popular titles to people quickly.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=389.0,404.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/34","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Which, of course, it still matters. But I started questioning whether.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=404.0,409.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/35","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Shortening wait times had really become the only thing that was driving our decisions and, you know, holds cues and notify me tags are useful information, but they don't tell the whole story of what our community needs. And the thing that especially struck me was.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=409.0,425.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/36","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Just more recently noticing that sensitive topics, things like healing from trauma, handling abuse, things that, you know, are information that people really need.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=425.0,440.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/37","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"are showing up in our tags, but they're not quite reaching the threshold for purchase when we apply a rigid, um… a rigid standard. So you know, rigidly adhering to these standards was really not allowing me to serve people who need information.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=440.0,460.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/38","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So the second factor that. You know, I have to think about is I'm in Connecticut and we just passed last year our e-book law, SB1234.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=460.0,472.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/39","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And one of the terms in the e-book law is that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=472.0,478.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/40","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We, once our law is triggered, will no longer be allowed to purchase licenses that are not on commercially reasonable terms.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=478.0,490.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/41","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, and so we have to really think about what that means in practice. And so over time, over the last four years that I've been advocating for this, and then since it's been implemented, I've started sorting licenses into three different categories, sort of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=490.0,506.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/42","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Mentally. One of them is sustainable terms. So what terms work for our library to build collections? Terms that I feel pressured to accept, but I know are unsustainable for building a collection. And then the third bucket that I think of is terms that I just consider unacceptable.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=506.0,525.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/43","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and then the third factor that influenced the change is, you know, I realized that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=525.0,532.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/44","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"constantly chasing the holds ratios and notify me tags is feeding into the inelastic demand curve. So, you know, publishers know that libraries need books.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=532.0,545.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/45","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And they've seen that our buying behavior really doesn't change much as prices rise. So they keep raising prices.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=545.0,553.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/46","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And it had me thinking, because I'm in a position where.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=553.0,559.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/47","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you know, our our collection is at a breaking point. We we don't have the budget to really achieve much of anything anymore. And so, you know, well, yes, books are necessities for libraries.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=559.0,574.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/48","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Specific books are not. I can't buy all of the must haves anyway. So I decided that my library is not going to feed into being exploited anymore.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=574.0,588.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/49","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So that's where we started really experimenting with tiered holds, license caps, and price caps, so that we can rebalance our service goals. So we're not driven only by hold times, but long-term sustainability and building collections that are really meeting the needs of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=588.0,606.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/50","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"all of the people in our community. Next slide.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=606.0,613.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/51","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So there's 2 different ways that I approach a tiered holds ratio.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=613.0,619.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/52","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Some of this, I think, is achievable because my library is smaller. I'm dealing with a smaller budget and a smaller overall number of copies, so I can adjust these things manually. But I have a ratio that I adjust as the total number of holds climbs. So.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=619.0,637.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/53","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I start out by adhering to a ratio of 12. So if there are 12 volts on a single copy that triggers the purchase of a second hold. And I raise the ratio incrementally, um.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=637.0,650.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/54","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"over the total number of holds with the rationale that, um, as.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=650.0,656.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/55","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"The number of holds climbs and the number of copies offered climbs, things adjust a little bit more. So when you have a title with several hundred holds, the assumption there is that some people are going to suspend their hold, some people will drop off the holds queue.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=656.0,673.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/56","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And so we can afford to be a little bit more flexible. The top of the ratio without really impacting the wait times for those high demand titles.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=673.0,684.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/57","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide. Thank you. So the other way that I adjust the ratio, and this isn't.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=684.0,696.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/58","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I don't have any hard and fast guidelines for this, but I sort of think about terms and adjusting that ratio by, you know, how favorable the terms are.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=696.0,707.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/59","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I sort of think about that on a scale. So on the left side, you know, anything that is closely matching, um.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=707.0,719.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/60","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the terms that we would see for print. So if it's a perpetual access license, and it's relatively close to the consumer price, I would consider that a more favorable term. You know, on the far end. These are the types of terms that I consider to be unacceptable.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=719.0,737.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/61","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, you know, so if you've raised prices 27% in the last 4 months, I'm not buying your book, I'm not supporting that. Um, and then there's the terms that are sort of somewhere in the middle, um, where we know these are not.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=737.0,753.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/62","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sustainable. Our libraries really can't afford to do this, but more and more terms are sort of in this middle area where we have to buy something, and our patrons are expecting us to have some content. So.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=753.0,768.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/63","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"You know, on the on the left side is where I would adjust the hold ratio down to support that license type. In the middle is where I would adjust it up toward the higher end of our ratio. And on the right is where I'm not supporting.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=768.0,785.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/64","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that content anymore under any… any terms or any holds ratio.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=785.0,792.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/65","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and that's it for lion.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=792.0,795.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/66","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thank you so very much, Rebecca. You've touched very nicely on a tension between trying to meet demand while still having a collection that might be broad enough to.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=795.0,806.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/67","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"almost replicate what we can do in print. And I think touched very nicely on the idea of an inelastic demand.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=806.0,813.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/68","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Librarians feel we have to have these titles. And yet that is unbalancing our collections and making them unsustainable. Audience, if you have questions for Rebecca or as we go through, please put them in the Q\u0026A section below on your screen, and we'll be getting to those questions at the end.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=813.0,830.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/69","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thank you so much, Rebecca. And next up is going to be Carmi. Carmi, please take it away.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=830.0,837.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/70","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Hi, thank you, Rebecca. That was great. I I am sort of surprised that how in line my consortium is with yours. I am on the executive committee as a Washington Digital Library Consortium. We have 44 tiny from like 400 people.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=837.0,855.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/71","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries to the largest library is my own at 140,000. Our total population is 860,000. To give you an idea, it's the same population as the city of Seattle. Um… Our budget is a fraction of the city of Seattle's budget at about 1.2 million right now. Overdrive is our only vendor that we work with, and then we set our copy cap at at 20.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=855.0,882.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/72","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Uh, the chart below shows what our holds ratios look like at the moment. Um, we implemented these, I think, in 2021 or.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=882.0,892.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/73","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"or early 2022, and it was in response to the fact that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=892.0,898.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/74","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"In 2019, 3 of the big publishers switched from perpetual use to metered 24 months. And so in 2021, we started seeing all of those books we'd.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=898.0,912.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/75","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"licensed in 2019, start expiring and realized that we had this enormous cost that we needed to… new costs that we needed to deal with.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=912.0,922.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/76","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So we went from a straight Holtz ratio of 7 to 1 to this tiered ratio based on.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=922.0,928.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/77","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"on price alone. Next slide, please. So the problem with price-based ratios is that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=928.0,937.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/78","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Some licenses are more favorable. and some are not. So right now, if an audiobook is over $80, it goes into our 18 to 1.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=937.0,948.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/79","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Pulse ratio, even if it's a professional use license. So Penguin Random House offers, of course, the perpetual use on audio with the half price 12 month option, which is also very favorable.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=948.0,963.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/80","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Contrast, just offers a flat 24 months. Um, so what we're working on now is… Adjusting our hose ratios so that we are doing similar to what the Lion Consortium is doing and trying to license more books.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=963.0,983.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/81","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Based on license favorability and price, and license fewer books that are just we consider collection unfriendly. Next slide, please.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=983.0,997.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/82","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So, here's how we have ranked collection friendliness roughly. We love a Macu license that's under $50 we'll buy those all day long.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=997.0,1008.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/83","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, and I won't walk through each individual one, but you can kind of see roughly sort of where we're going with that. I do want to note there are quite a few first of licenses where it's the first of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1008.0,1024.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/84","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"48 checkouts or 24 months. And we deal with those sort of based on whichever of the criteria we think is likely to trigger. It falls in that bucket of favorability.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1024.0,1035.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/85","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um… Part of our work here is informed by some work that Readers First is doing on a document that we are planning to publish that walks through in real detail, sort of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1035.0,1049.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/86","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"collection friendly licenses and collection friendly prices. So if you're interested in reading that, you can sign up for email updates at readersfirst.org. Next slide.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1049.0,1063.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/87","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So this is our tentative new hold schema, and I realized that this looks enormously complex. And I fought with overdrive Marketplace for a week to try to implement it and finally realized.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1063.0,1076.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/88","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"What I needed to do, actually, in order to implement this whole schema is export carts.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1076.0,1082.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/89","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Deal with them in Excel, figure out which licenses we want to buy, and then re-import them. So, it is actually possible to have quite a complex whole schema using overdrive Marketplace. I'm planning on publishing the procedure for that, along with the document on readers first, if anyone is interested.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1082.0,1100.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/90","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Uh, but as you can see, we have on the left sort of what we consider good value and the kind of prices that per license that we're thinking about all the way up to the not acceptable.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1100.0,1115.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/91","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We are not yet at the place where we where Lion is, where we are choosing not to purchase unacceptable licenses. But that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1115.0,1126.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/92","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"If the price increase behavior of the big five continues, we see that on the horizon. Happy to answer any questions that folks have.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1126.0,1139.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/93","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Uh, I think it… and we're putting those in the Q\u0026A. And that's it for me.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1139.0,1144.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/94","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thank you, Carmi. One quick question for you. Has doing this allowed you to increase circulation for the same budget?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1144.0,1153.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/95","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We haven't implemented this yet. I have test cart set up that let me sort of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1153.0,1161.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/96","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Figure out how to make it work in Polaris. So my next step is to present this to the rest of the executive committee and make sure they're on board with switching over to it, and then it will be a process of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1161.0,1175.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/97","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"um, making sure at that point that it's something that we can sustain, um, and we may tune some of the levels here. But I anticipate that work being done in the next couple of months.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1175.0,1189.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/98","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"All right. Thank you. I would imagine that privileging those things that cost less and making them more easily accessible might in fact do that. So good luck with that experiment, and we're going to move on at this point. And we're going to go to Hilary. Hilary, please take it away.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1189.0,1213.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/99","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Are we able to hear Hillary? We were having some… technical issues earlier.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1213.0,1228.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/100","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Okay, something has happened to Hillary. I'm sorry about that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1228.0,1233.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/101","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Oh, there she is. Hillary, are you able to?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1233.0,1234.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/102","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Maybe we come back to this one.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1234.0,1239.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/103","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"come in here.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1239.0,1247.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/104","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Yes, there we go. Thank you. And your slide is up. So please take it away.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1247.0,1248.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/105","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Yes, we can.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1248.0,1249.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/106","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Yes, can you hear me? Oh, perfect. Perfect. Wonderful. Okay. Well, I apologize for the sound issues I've been having.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1249.0,1255.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/107","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Hello, and thank you for including me in today's digital shelf presentation. It is an honor to be speaking today alongside such esteemed librarians. My name is Hilary Lewis, and I am the coordinator of eResources for Carnegie Library of Pittsburgh.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1255.0,1270.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/108","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"COP is the public library for the City of Pittsburgh in Pennsylvania. We have a main library and 19 branches, which include the Library of Accessible Media for Pennsylvanians and the Allegheny County Law Library.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1270.0,1284.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/109","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We are also part of a consortium that includes 45 Allegheny County libraries and their 8 branches. So in total, our consortium has 73 library locations.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1284.0,1295.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/110","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"A significant portion of my job is to manage the digital resources that are available countywide. This includes our overdrive and Hoopla collections, in addition to a well-sized database collection.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1295.0,1307.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/111","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"The service population for the consortium is 1.3 million. Our resources e-resources budget for Overdrive and Hoopla is 2.3 million, and we do not have a copy cap.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1307.0,1318.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/112","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide, please. Like probably everyone here, we've seen a consistent increase in our e-resource use since before the pandemic. During the pandemic, you skyrocketed and did not plateau as we imagined it would as libraries opened back up and people could return to print.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1318.0,1336.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/113","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"The opposite, really. Every aspect of use continues to increase. New users join every month. Unique user data shows increase almost every monthly, and circulation numbers continue to be higher year over year, which is all wonderful, of course, except, as you also all know, the increasing cost for the e-resources.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1336.0,1355.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/114","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And the lending model options really make our ability to keep pace with this increase in use almost impossible.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1355.0,1363.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/115","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide, please. So we reached a point where we had to make some pretty dramatic changes. In September of 2024, we reduced our Libby holds from 20 to 10 at a time. We reduced our Libby borrows from 20 to 10 at a time, and we reduced our hoopla borrows from 15 to 5 at a time.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1363.0,1383.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/116","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide, please. These changes helped, but did not solve the problem of increasing circulation and costs. So we instituted and expanded some other plans.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1383.0,1396.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/117","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We deleted old holds. We first deleted all holds older than 3 years, and then since that did reduce our average wait time, but not as much as we hoped, we went ahead and deleted all holds that were one year old.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1396.0,1410.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/118","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"at least one year old. This took our average wait time from 73 days down to 51 days.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1410.0,1416.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/119","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We set up a weeding plan that automatically weeds expired titles with 0 holds.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1416.0,1422.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/120","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And we set up a tiered holds plan, which I'll go over in just a minute.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1422.0,1426.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/121","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And we began purchasing more Lucky Day titles and copies.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1426.0,1430.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/122","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We are currently purchasing and designating at least five copies of our 25 top titles on hold and look as lucky day.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1430.0,1440.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/123","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Our patrons can have one lucky day title at a time, and these copies circulate for 14 days.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1440.0,1447.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/124","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide, please. So this leads me to how we are managing our holds. We recently begun a more structured tiered holds approach.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1447.0,1458.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/125","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So for our titles that are in the 105 and higher range, we are at about 11 to 1 holds ratio.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1458.0,1468.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/126","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"For titles in the 85 to about 105 whole title or price range, we're at about a 10 to 1 holds ratio.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1468.0,1477.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/127","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the mid range $35 to $85 we're at about a 9 to 1 holds ratio, and things in the quote unquote cheap price range, 15 to 35, were at about a 7 to 1 holds ratio.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1477.0,1490.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/128","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I do change and modify. I'm not quite as diligent as I might want to be on the hold ratios. I do change these up. But before instituting the holds, the tiered holds, my standard holds for adults was 8 to 1 for both ebook and audiobook.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1490.0,1506.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/129","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"However, I was usually closer to a 9 to 1 or a 10 to 1 alternating weeks between these ratios.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1506.0,1513.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/130","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I do usually purchase less than the ratio calls for for high-priced items, because the high prices just really are unsustainable, and I cannot justify with my budget, books that cost $100 or more that I know we're only going to have access to for a limited time.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1513.0,1530.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/131","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I'm just not willing to make purchasing multiple copies of a book that's, you know, 150, $160 that I know we're only going to have for 24 months.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1530.0,1540.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/132","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I'm just not willing to make that a normal selection practice.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1540.0,1545.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/133","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Our Ya and Juve holds ratio is 4 to 1, and I do leave that one alone. I don't play around with that one as I do with the adults, because we just don't have a large number of holds come through that, even with that low ratio. And I want to make sure to have kids and teens books as readily available as possible.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1545.0,1564.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/134","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I do acknowledge that some of the teen titles are likely being put on hold and read by adults. So I might be a little penny pinching with the Sarah J. Maas titles, but for the most part I'll leave teen titles at that 4 to 1 holds ratios.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1564.0,1579.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/135","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Our print holds ratio for adult Juve and teen is 4 to 1, and that has been pretty consistent for years.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1579.0,1588.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/136","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Our notify me tags are reviewed weekly. Our adult titles must have at least 7 tags to be considered. Our YA and Juv titles have to have at least two titles to be reviewed. And again, that's supporting the Juve and YA collections as much as we can.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1588.0,1604.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/137","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Our selectors who work on the Notify Me tags have a budget per cart that they work on. So titles that have 7 tags for adults are usually really not even purchased. We reviewed the selection parameters annually, so it is likely that at the upcoming review.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1604.0,1620.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/138","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"The adult tag limit will increase. The Juv and YA tag limit will probably stay the same.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1620.0,1628.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/139","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So in conclusion, I just want to say that I maintain a weekly budget that I give myself based on my total budget for the year, and unfortunately, with so much that is now only available in the metered access lending model, it is no longer possible to build a digital collection. I have essentially shifted to purchasing for a holds collection.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1628.0,1646.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/140","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I obviously do purchase titles for discoverability, but it's definitely not the collection that I was able to build and nurture just a few years ago.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1646.0,1658.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/141","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thank you so much, Hilary. We're going to move over to Kathy. Kathy, please take it away.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1658.0,1664.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/142","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Okay, everybody. Glad you could join us. I'm from Columbus, Ohio, and I'm the administrator for the digital downloads Ohio Consortium, which is about 18 library systems here in Central and West Central Ohio.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1664.0,1681.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/143","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I work for Columbus. Our holds ratio was recently. Well, I guess it's not that recent in September of 24. We moved to 8 to 1, and previously in the year we were at 7 to 1, and before that 6 to 1, all in 2024. So we were having a bit of a crisis then, but.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1681.0,1701.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/144","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I'm pretty sure the 8 to 1 is now mellowed things out, and we're able to maintain that for for everything. We have kind of a philosophy here where.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1701.0,1711.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/145","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Customers don't really know how much a book costs. They just want to read it, and we want to provide it. And that's a little, uh… Contrary, opposite to what some of the others were saying earlier today.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1711.0,1725.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/146","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I get it. I… I just… we're fortunate to have a wonderful budget.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1725.0,1731.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/147","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Combined are. consortium serves around 1.6 million. The consortium budget is 4.2 million.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1731.0,1740.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/148","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And then we have many of our libraries contributing Advantage funds, including Columbus. We contribute another 1.2 million, I think it is.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1740.0,1751.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/149","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And that is strictly for Holt's management. advantage.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1751.0,1758.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/150","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries that have advantage accounts help out with the holds.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1758.0,1762.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/151","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We do have a copy cap of 100 copies at the consortium level. So for me, when I'm buying for Columbus, we have a much more aggressive ratio that's around 4 to 1. If I can get that far. I haven't been able to hit it yet, so we're we're hovering around.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1762.0,1780.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/152","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"5 to 1 for Columbus. and then for notify me tags. We're able to buy most stuff with 13 or more tags.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1780.0,1794.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/153","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And just recently, the group met and we talked about.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1794.0,1798.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/154","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"high price tags, and what are we going to do about these subtitles are recommended with 1415 tags that are over $200.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1798.0,1809.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/155","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I'm going to evaluate, though, case by case and see if they have, wide appeal or longevity if it's one copy, one user, I might get it.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1809.0,1820.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/156","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"still not not too keen on $200 a copy. That feels terrible. I don't feel like a good steward of public money in spending that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1820.0,1832.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/157","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Uh, lately, I've been… able to do better than the 8 to 1 holds ratio on certain titles.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1832.0,1843.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/158","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I will buy, like, a head, because I'm not sure how our budget's going to be next year. We're hearing about a possible property tax elimination, and that would really hurt us.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1843.0,1859.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/159","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I'm being cautious and hopefully buying into the future.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1859.0,1866.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/160","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"some ways that I can make the wait time less. Our wait time is around 28 days right now.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1866.0,1873.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/161","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We take advantage of subscription products like the romance.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1873.0,1880.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/162","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"uh, package. And the magazine package and a bunch of audio books that we get.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1880.0,1886.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/163","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Uh, for a year for a single price. Those have been lifesavers for us. It really helps circulation, and people have something to check out while they wait for the best sellers, where we're only buying certain numbers of copies.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1886.0,1903.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/164","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I've also been trying to mitigate. the wait time with CPC or cost per CERC.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1903.0,1912.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/165","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I am pretty sure it's HarperCollins, where they the.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1912.0,1916.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/166","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the publisher that does 26 metered access checkouts one after another. They are pricing that 26 model higher than the cost per Circ.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1916.0,1928.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/167","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"offering. So I'm not buying any copies at all and just throwing that title in the cost per cert budget.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1928.0,1935.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/168","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And then checking on them weekly to make sure that they didn't raise the price and now we're paying more. And someone on this panel last month said, hey, watch your pricing. And sure enough, last week they raised our prices by 4 cents and that.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1935.0,1950.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/169","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"bumped us out. of the CPC model for a couple of titles, and I remove those.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1950.0,1962.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/170","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Someone else mentioned buying expired content or zombies. We do that at 7 or 8 holds.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1962.0,1970.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/171","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Depending on… Um, how much money I have that week.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1970.0,1977.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/172","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Again, I just want to say again, we are very lucky here in Ohio to be well funded. I I I can't imagine what I would do with the the limits some of the other panelists are facing.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1977.0,1990.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/173","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Well, thank you, Kathy. So former Ohio Library and myself, I salute the citizens of Ohio. Keep voting for those levies, please. We are seeing a difference between obviously a large and well-funded system with something smaller. I mean, I look at this copy cap of 100 on my small library and say.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=1990.0,2008.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/174","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We could maybe get 100 titles total. So thank you for that presentation. We're going to move on over and.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2008.0,2018.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/175","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Jessica, please take it away.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2018.0,2022.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/176","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Absolutely. Thank you so much. I'm so honored to be with all of my fellow panelists here today, and I love the way that we're representing such a range of different approaches and differing budgets and service areas.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2022.0,2039.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/177","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I am from Sno-Isle Libraries. We serve the Snohomish and Island counties, which are north and northwest of Seattle out here in Western Washington. Our service area is rapidly growing. We're at about 800,000 plus.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2039.0,2057.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/178","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, that lovely photo is of Kama Beach State Park and just gives you a little glimpse of how beautiful it is out here. We are, however, sandwiched between two major mountain ranges, and sometimes that is impactful for our customers and digital access.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2057.0,2077.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/179","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, some other scene setting about Sno-Isle Libraries. We have a dedicated electronic resource librarian. That's Mike Hawkins, um, and he tends to our, uh, overdrive collection on a daily basis.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2077.0,2093.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/180","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, and is able to give it a high level of time and attention. Um… we are currently serving about 160,000 plus unique users in OverDrive, and over the past seven-ish years, we've seen about 15 to 20% growth of unique users year over year.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2093.0,2116.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/181","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, so our user base is a good sized and growing rapidly.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2116.0,2124.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/182","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, we have a generous budget. Our 2026 materials budget, um, the total is 8.6 million, and that represented almost a million dollar increase from our 2025 budget.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2124.0,2139.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/183","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We're spending about $2.6 million on physical materials, 5.8 on digital, and of that 5.8 that we're spending on digital, 80% is being spent on Overdrive at 4.8 million. So, significant.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2139.0,2155.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/184","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, and while we have a generous budget for our service area, it really has just postpone, um, needing to make more significant changes. Um, we have kept an eye on what is sustainable, and have recognized, um, at some key points that while.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2155.0,2174.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/185","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We were we felt like we were meeting needs in that moment. We knew that we would not be able to keep up with the pace of demand without making thoughtful changes now. In 2023, we switched to a tiered hold.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2174.0,2190.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/186","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"structure, which I'm gonna talk a little bit more in a minute, um, and that was in response to, uh, about a million dollar budget cut that we took. Um, moving to tiered holds allowed us to keep our hold spending within the limits.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2190.0,2205.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/187","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"of the. of our… of our budget that year. In 2025, we reduced our overall overdrive holds from 20 to 10, um, because we saw the tremendous impact the number of holds that customers had, um, what it was having on our spending.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2205.0,2222.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/188","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, so again, we are really trying to keep pace with growth and interest in digital materials.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2222.0,2231.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/189","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Another factor that has allowed us to push some of these timelines a little further out has been prioritizing favorable terms like simultaneous use.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2231.0,2245.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/190","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And. not always reducing our holds ratios as low as we could, instead looking at depth, breadth, and uh… access to particular kinds of titles versus bringing our high demand holes ratios down as much as we could at times. Our copy cap right now, we allow our holds manager to buy up to 45 copies.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2245.0,2275.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/191","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And then beyond that, Mike picks up the reins and does manual purchasing. Our cab is usually 100 copies for most titles, and we'll go up to 150 for the highest demand titles, and we try to keep that number as low as possible.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2275.0,2294.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/192","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide. So some of our practices and strategies are tiered holds. What you're seeing, the 5, 6, 7 to 1, um, those were just recently adjusted down. We were previously at 6, 7, and 8. We are letting pricing guide the number of copies that we're purchasing.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2294.0,2317.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/193","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, and this is, uh, all these ratios are for our holds manager. Whenever we buy 20 copies, and then we switch from our lower ratios to a higher ratio, um, over the 20.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2317.0,2332.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/194","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"item maximum. Um, and the holds manager will only run for 45 copies. Again, this keeps people from waiting for materials that are less expensive, um, and, uh, you know, sets up a longer wait time for materials that are expensive.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2332.0,2352.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/195","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I really like some of the work that my colleagues have done about identifying favorable and unfavorable and unacceptable licenses, and I think that's a conversation that we'll be having at Sno Isle as well.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2352.0,2365.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/196","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, one of the other things that we're doing, um, that I haven't heard mentioned yet is that we're actually doing combined print and digital selection. We have four full-time selectors, and they are doing both print and digital selection.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2365.0,2382.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/197","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So they are able to make choices that balance out strengths of digital and strengths of print and make choices accordingly. A great example, my adult nonfiction selector, Darren Nelson, is prioritizing print.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2382.0,2399.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/198","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"for some non-fiction materials, partly because we see customer behavior as indicating interest in print access, and then also the costs and return on cost for the digital copies of those items.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2399.0,2417.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/199","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"It's just. We'll call it unfavorable bordering on unacceptable. And this is a way that we also have to think about our collection as a whole, um, and start to pull together our print and digital holdings.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2417.0,2435.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/200","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Next slide. The other thing that Snois doing that is unique, that is part of our customer service and metered access management is demand-driven acquisitions or DDA.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2435.0,2454.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/201","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"It displays new titles that meet parameters, and then we don't pay for items until customers check them out. This is something that runs on the back end of our Overdrive collection. It's utilizing an Overdrive API.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2454.0,2469.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/202","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, it also has its own dedicated budget. Um, as I indicated, it is a resource that requires a dedicated budget. And our max allowable cost for the titles that we make visible for DDA is 75 for adults and teen.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2469.0,2487.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/203","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"and $35 for juvenile. Um, we are one of only two libraries in the world that are doing DDA at this moment. The other library is the National Library of Singapore. Um… We find that this.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2487.0,2504.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/204","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Uh, this tool that we use gives our customers tremendous satisfaction when browsing our collection. Yes, you absolutely have to wait for high demand materials in our collection. Right now, our current average wait time is typically hovering around 30 days, but we've.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2504.0,2525.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/205","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"gone up closer to 40 at times as well, but even with longer wait times, when DDA is running, um, there is something fresh, there's something new that customers can find and discover.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2525.0,2540.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/206","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, we also use DDA to manage our metered content. If titles have circulated five or more times in the last six months of their licensing period, we will feed them back into our collection utilizing DDA.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2540.0,2555.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/207","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And we don't pay for them until someone checks them out again. We're also feeding back in titles that are metered by checkouts. And we do exclude both politics and travel guidebooks from both of those areas for feeding back in.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2555.0,2571.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/208","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"The one thing that I will share about DDA in practice is that, um, our budget has not grown significantly for this service. What we keep doing instead is tightening down our parameters so that we're able… the service fits the amount of money that we have.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2571.0,2589.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/209","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And we do sometimes run out of money for DDA in the early fall. And at that point, we just turn it off. Our customers sometimes can feel a difference in the collection at that time.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2589.0,2606.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/210","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But they can't… there isn't anything significant. So thank you so much. My email is up there. If you have any additional questions and back to you, Michael.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2606.0,2618.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/211","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thank you so much, Jessica. Mike, I'd like to get to our questions. But can you bring us home with this rather impressive slide in one min?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2618.0,2628.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/212","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Yeah, very quickly, just a little bit of a refresher for anyone who… it's been a minute since you did microeconomics. So a few of these panelists mentioned this idea of the elasticity of demand.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2628.0,2641.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/213","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So you'll see on the screen here three different versions of just your basic demand supply and demand curve, right? So on the vertical axis is the price. On the horizontal axis is the quantity purchased by the consumer or the library in this case.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2641.0,2657.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/214","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And the curve represents… where the resulting equilibrium is. So how many of the offered items are purchased at each price? So elasticity of demand for anyone that doesn't remember this represents how much.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2657.0,2676.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/215","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the purchasers respond to changes in the price. So, on the left side is an elastic demand curve, meaning that the consumer, in this case libraries, are very responsive to price changes.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2676.0,2691.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/216","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And the amount that's purchased goes up and down significantly. So if the price increases a lot, then you move further up that steep curve, and fewer… a lower quantity is purchased on the far right is a completely inelastic demand curve. So this is a demand curve where.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2691.0,2707.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/217","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Regardless of the price, the exact same amount is sold. And the reason that we wanted to briefly mention this is just it kind of explains in economic terms why it's so important the work that these presenters are doing to the degree that libraries use one flat holds ratio and buy the same number of every book, regardless of.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2707.0,2727.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/218","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"the value offered to the price, that's creating an inelastic demand curve, the curve on the right. So publishers incentives in that case, or sellers is to raise the price and potentially decrease the value that comes with each offer. So, you know, a high price on a time-bound license or a small number of lens.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2727.0,2747.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/219","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"On the other hand, if libraries are responsive to changes in the value and the price, then you get a more elastic curve, and publishers incentives are to offer something of better value at a lower price, so they can sell a higher quantity.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2747.0,2762.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/220","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So I think it's easy sometimes for individual libraries to feel a little bit powerless in this environment where they're not really able to negotiate with publishers directly or change this. But I guess I wanted to emphasize that ultimately collectively.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2762.0,2778.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/221","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries and library selectors are, you know, the entire horizontal side of this curve. So a really, really critical part of the equation of what ultimately gets offered to the market. So to the degree that you can.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2778.0,2794.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/222","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you know, helped create a more elastic demand curve by being sensitive to price and rewarding publishers offering something better.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2794.0,2804.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/223","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Then you will ultimately see… we will all ultimately see, you know, lower prices and better offers in the market.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2804.0,2810.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/224","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I guess the last thing I'll say real quick is just I work with publishers every day, you know, trying to convince them to bring better offers to the market through the Palace marketplace. And they want to sell books to libraries. They're all very sensitive to this and very interested in it. And they're looking around at one another and at you all, trying to figure out.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2810.0,2826.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/225","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"you know, how to maximize revenue for the publisher and for their authors. So if they know that libraries are responsive and are buying more copies of books that are offered at a better price, there will be a change in the market and what's offered.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2826.0,2840.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/226","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So, I think now we're going to…","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2840.0,2841.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/227","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Oh, very quickly, a word for small and indie publishers, many of whom do offer great deals here. And I know we feel pressure to get some of those high price best sellers, but that's just another way to perhaps influence this market. If I could get our panelists to please turn on their cameras.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2841.0,2859.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/228","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"We're going to go into some questions here. Our first 3 questions really relate to the idea of communicating with the public when something isn't available. It's a well-known title. Why don't we have that? Panelists, what would your response to a customer who asked that kind of question be.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2859.0,2881.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/229","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"How do you explain to patrons why a book or audiobook isn't available due to pricing is a specific question. So take it away.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2881.0,2894.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/230","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I can go first, I guess, on that one. My budget is so small that there's a lot of titles that I have to explain. So, like, when I say I don't, you know, I'm not going to buy Stephen King, or I'm not going to buy, you know, the Cormorant strike series, because those.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2894.0,2910.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/231","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Terms are really unacceptable. There are so many things in my collection that I have to explain. You know, we can't buy all of James Patterson's books. All of our things are constantly expiring. You know, so I don't know that I.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2910.0,2925.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/232","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I find that I have those conversations, like, about very specific titles, what the conversations that I have with patrons are, why does your collection stink?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2925.0,2934.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/233","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"like just why is it so terrible? And they usually are.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2934.0,2941.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/234","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"sort of disappointed when they get me, because I'm, you know, settle in. We're gonna have a 20-minute conversation about why this stinks. And I explained to them that publishers are exploiting.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2941.0,2953.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/235","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"libraries and the fact that we need books for our patrons. And I show them the terms and I tell them exactly how much it costs, and I explain to them, you know.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2953.0,2966.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/236","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"that we are doing the very best, and we don't like these terms either.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2966.0,2970.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/237","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I will also just add that I have plans. I'm the co-chair of our State Library Association's legislative committee, and I have plans because we are preparing for the triggering of our ebook law.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2970.0,2985.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/238","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to co-host a webinar with our reference committee so that we can do our best to explain to as many librarians who are, you know, in the trenches, how to have those conversations with patrons. So.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=2985.0,3002.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/239","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Anybody else want to weigh in on that one?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3002.0,3006.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/240","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I can just talk briefly about what it was like to change our the number of holds that we offer, which was one of the more tangible changes in service that we did. And we had a number of customers who were very upset and we tied our service change to the current cost of ebooks.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3006.0,3026.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/241","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, because we saw the direct correlation between the number of holds the customers had and how many copies of items we were purchasing. And my favorite conversation was with one customer who was very understandably upset.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3026.0,3042.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/242","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And at the end of it, in our back and forth, he said, I don't like it, but I understand. And I think that that's sometimes all we can ask for from customers. Usually my response is I don't like it either, but I really appreciate their understanding, and I do think it helps to frame it in.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3042.0,3060.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/243","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Things that customers understand, this isn't what we would choose, but rather the situation we're in and we're trying to give them the most amount of service that our budgets allow.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3060.0,3074.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/244","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Well, if you don't mind hearing from your moderator, we last year had to drop Hoopla completely because it was simply bankrupting our budget.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3074.0,3082.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/245","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I was quite honest with people who asked about it. I said, here's what we were spending four years ago, here's what we're spending now, here's what we tried to do.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3082.0,3092.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/246","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Here's why we can no longer afford this service as much as we'd like to have it. I think openness and talking about specific things might be more details than a lot of people want. But I go back to.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3092.0,3105.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/247","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"when Marilyn did have a bill move forward, our legislators got it the instant we gave those facts. They understood. So I just say, be as open as you can.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3105.0,3115.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/248","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And don't be afraid to put the blame where you think it belongs.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3115.0,3121.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/249","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So we'll move on to another question. We've got a bunch of good ones here. Thank you so much, audience.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3121.0,3127.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/250","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Let's see here, um… This is from Taylor. Most of the presenters have said that they require a minimum number of holds on expired titles in order to repurchase. Does anyone use the number of previous checkouts or CERCs in the past year as a guideline for repurchasing expired titles, or is it solely based on.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3127.0,3147.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/251","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Somebody wants it.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3147.0,3153.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/252","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I can take that one. So for adult, it is solely based on number of holds for us.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3153.0,3160.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/253","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Depending on if I know about it or not. The trick is learning which ones are expired.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3160.0,3167.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/254","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But for kids content, I don't care if there's holds or not. I'll rebuy almost everything like Pete the Cat or… Any of it. For kids, it's it's an automatic buy.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3167.0,3183.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/255","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Anybody else?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3183.0,3185.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/256","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I I sort of use my judgment, you know.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3185.0,3189.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/257","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I, you know, I am a collection development librarian. I, you know, have an understanding of what titles have longevity and what don't. So I'm not so much a slave.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3189.0,3202.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/258","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"to exact ratios, you know, I might look at total checkouts over time, checkouts in the last year. I don't necessarily use that as a, you know, defining standard either, though, because everything is checked out all the time.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3202.0,3217.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/259","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"You know, there's there's like most things are going to be checked out. We have a two-week.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3217.0,3223.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/260","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"loan period, most things will be checked out 26 times in a year. So that's where repurchasing is where I, you know, apply my actual librarian skills to.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3223.0,3233.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/261","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"decide what I should repurchase.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3233.0,3236.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/262","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Taylor, thank you for your question. I think it really foregrounds the revolving carousel that is the current public library digital collection. It goes around, and it goes away, and worthy titles may never be held onto just because they don't have an immediate demand.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3236.0,3252.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/263","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"It's true of print to a degree, but far less a degree, which is why our print collection can be so deep. This question is from Lauren. Does the available on another platform impact purchasing decisions? If the title is available on Hoopla, for example, do you buy fewer copies on Overdrive?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3252.0,3273.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/264","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I I could go really quick. I dropped this in the chat, but I think it's worth saying out loud. I shared Snow Isles budget. You got to see what our numbers are, and we only offer TV, film, and graphic novels and hoopla. We are not offering ebooks and e-audiobooks.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3273.0,3292.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/265","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And I don't believe that it's sustainable. That high cost per CERC, um, with unlimited quote unquote unlimited access just feels like it doesn't work.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3292.0,3304.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/266","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, so we are offering our. primary source of ebooks and e-audiobooks is Overdrive.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3304.0,3318.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/267","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Okay.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3318.0,3319.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/268","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I'll just add that not all of our libraries in my consortium have hoopla or another service, so we don't factor that into our decisions.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3319.0,3331.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/269","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I'm going to one more. I'm sorry we can't get to all our questions. Selectors, do you approach the purchase of ebooks and audiobooks differently? And if so, how so?","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3331.0,3343.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/270","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"I saw some nods. One person give me an answer there, and we need to turn it over to Jeremy in just one second here. Go ahead, Jessica. Thanks.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3343.0,3353.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/271","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Yeah, sure. Um, that is part of the reason why we have our selector. I have my selectors doing print and digital selection together so that they can differentiate, and it gives them the opportunity to think about the strengths of digital.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3353.0,3369.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/272","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Um, the privacy, somebody else touched on, um, you know, private or really sensitive topics. They are able to do a lot of indie and self-pubbed, and we can also for digital, lean into opportunities where one copy of something will serve our library system.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3369.0,3388.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/273","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And then the selectors are able to make some other pivots when the digital is just way too expensive.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3388.0,3397.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/274","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thank you. And and one important difference, at least among the big 5, is that 3 of the big 5 are still offering perpetual access in audiobooks, and even though costs are going up in some cases very dramatically for e-audio. I mean, looking at 200 bucks, I'm sorry, most libraries are going to say no.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3397.0,3415.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/275","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But that does make it a bargain over time, perhaps, if it's a title that may have a sustained period of interest. So I would say that that makes it a very different game than looking at.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3415.0,3431.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/276","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Just the e-books. We're going to turn it over at this point to Jeremy Johansson, the CEO of COSLA. Jeremy, take us out, and everybody, thank you for joining us today.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3431.0,3441.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/277","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Absolutely, uh, and thank you, Michael, for being our emcee and moderator. Once again, and to Micah, our partners at Lyricis and Readers First, and to all of our panelists, fantastic discussion today. I want to encourage you all to reach out to any one of us.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3441.0,3460.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/278","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"But particularly Michael and Mike and I, if you have ideas, things you would like to hear about as we continue to explore this topic, let us know. We're all easy to find online. And mark your calendars coming up on June 11th, we'll have our next program in the series. It is the Banned Book Index Project.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3460.0,3478.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/279","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"So, uh, keep an eye out for that, and we'll see you next time. Looking forward to it.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3478.0,3483.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/280","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"And audience, if you didn't get a question answered, reach out to one of us. We'll run that by the panelists, and we'll follow up with you, and we will be posting the recording of this eventually. So thank you for your attention today.","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3483.0,3489.0"},{"id":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967/transcript/93603/annotation/281","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Thanks","format":"text/plain"},"target":"https://lyrasis.aviaryplatform.com/collections/3573/collection_resources/170089/file/308967#t=3489.0,3501.0"}]}]}]}